ShapelyReviews of shapelyco.com

Name: Shapely
Address: 447 Broadway, New York, NY, 10013, US
Rating: 1.9

1.9645 reviews
Clothing & Underwear
447 Broadway, New York, New York

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Shapely

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About Shapely

We specialise in figure sculpting, ultra comfortable shapewear!

Shapely (shapelyco.com) has 645 customer reviews on Five Star Index, with an average rating of 1.9 out of 5.

Also known as: shapelyco.com
Website: shapelyco.com
Category: Clothing & Underwear
Location: New York, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 80% of reviews.
Latest: Most recent review: August 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Shapely reviews

645 approved reviews, newest moderated first

Lauren
Jan 27, 2023
Excellent communication and customer…
Excellent communication and customer service :)
Response from ShapelyFeb 2, 2023
Thank you for the kind words Lauren, have an amazing year! 🤍
Jemma I.
Jan 26, 2023
Do not buy. They are poor quality and terrible fit that you cannot return
I did receive the items but they were poor quality and did not fit. I contacted them asking to return the items. And was told I couldn’t as it was but one get one free offer and they were sale items. I replied saying that if you wanted to buy 2 that was the only option given you could not opt out also no where does it state that they were sale items but they are part of the deal that you cannot opt out of! I do not want to keep items that were poorly fitting. I have had no reply but will not give up!
Response from ShapelyFeb 4, 2023
Hi Jemma, I'm really sorry to hear you weren't happy with your bodysuits. Most of our customers love them, but we understand they cannot be to everyone's taste! Thank you for your feedback, and I'm sorry you feel you didn't have a good experience with us 😢
Flo M.
Jan 22, 2023
SCAM!!
SCAM!!! Definitely a TikTok scam been waiting over a week for them to dispatch and I’ve contacted them several times as I never received a confirmation email but they’ve take the money from my bank!!! Disgusting company do not buy
Response from ShapelyFeb 2, 2023
Hi Flo, Please let us help you and fix the problem. Our company is clearly legitimate and not a scam. If you cannot find your order confirmation or dispatch email, they are likely just in your spam email folder, or you may have entered your email incorrectly. If they are not in your spam email folder, please let us know and we will correct your order email. If there is anything else we can help with, please let us know! I will personally get this solved for you asap! Best wishes, Jenny The shapely team
KZak
Jan 19, 2023
SCAM
SCAM! DO NOT BUY ANYTHING FROM THIS SITE! Everything the user above Vee said is absolutely true! Fake dispatch email I've been waiting for the parcel tracker to update for 10days and nothing! I am yet to receive what I ordered, but to be honest, I don't think it's coming! I sent an email and received a robot response! Shapely that response was very manipulative! I have not received the parcel you said you sent. I know this is your way of trying to save face and shame, and that's fine. Your future customers will experience your lack of service and your below par non quality garments.
Response from ShapelyFeb 4, 2023
Hello Kay, I have just checked your order and I can see that it was delivered to you on the 17th of january. There are no fake dispatch emails, or anything like that. If you have not received your order, and there was possibly a mistake by the courier, then please contact us via email and we will get this looked in to for you. Occasionally couriers will delivery your order to neighbours or leave it in a "safe place". If you could please check these, and also reach out to the courier you should be able to locate your order. If not, please email us and we will get this sorted for you. We are here to help! Have a wonderful day Kay! 💕
Mel R.
Jan 18, 2023
PROBABLY SCAM
order placed 10 days ago and no updates received customer services contacted several times, tried contacting via Instagram DMs and comments always a generic robot response most likely a scam

ShapelyReviews of shapelyco.com

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