Zonke M.
I bought the bodysuit over a month ago…
I bought the bodysuit over a month ago I still don't have even a communication from them. Is it a scam?

We specialise in figure sculpting, ultra comfortable shapewear!
Shapely (shapelyco.com) has 645 customer reviews on Five Star Index, with an average rating of 1.9 out of 5.
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645 approved reviews, newest moderated first
Zonke M.
I bought the bodysuit over a month ago I still don't have even a communication from them. Is it a scam?
Cheryl G.
like many others I wish I had read the reviews and really read into the money back policy. As I have sent five emails have talked to their chatbot six times and still have no idea where my order is. Awful awful awful do not order from them. Scam scam scam
Response from ShapelyAug 14, 2024
Hi Cheryl, Sorry to hear you haven't received any response. We're definitely not a scam. Would you mind providing your information or sending us an email so we can better assist you? I look forward to your response.
AH
I ordered the regular bra size that I always wear and it doesn't fit at all. My breasts spill out with big gaps. Horrible coverage. I went to return them and there is a NO REFUNDS policy unless defective. Now I see in this comments that I will not be able to return it. A total scam and waste of money. DO NOT fall for the hype on social media feeds for these bras.
Response from ShapelyAug 14, 2024
Hi AH, Sorry to hear the items did not work out. Would you mind providing your information or sending us an email again so we can better assist you? I look forward to your response.
BrittW
This is defiantly a scam. After sending a follow up email i received an email saying the email is invalid. I have email several times with no reply. All the bad reviews are true horrible fit no structure incorrect size. Just all around horrible experience. I will be surprised if they respond I also plan to write reviews on Instagram, FB, Twitter, and the BBB. SCAMMMMMMMMMM! I want my money back!!!
Response from ShapelyAug 14, 2024
Hi BrittW, Sorry for the inconvenience. We're definitely not a scam. Would you mind providing your information or sending us an email again at [email protected] so we can better assist you? I look forward to your response.
Loretta P.
They don’t even get one star the customer service is horrible I ordered a bra in my usual size but when I received it the size I wear didn’t fit properly I needed a larger size they said sorry that’s the size you ordered no returns or exchanges false advertising be careful when you order from them there should always be an option for return or at the very least exchange
Response from ShapelyAug 14, 2024
Hi Loretta, So sorry you felt that way. Would you mind providing your information or sending us an email again so we can better assist you? I look forward to your response.
Deborah M.
This is probably the worst company I have ever dealt with. Their products are shoddy and despite the fact they say you can return items, you can’t. Don’t waste your time or money dealing with this company. They also are guilty of false advertising, as they say you can return the items you purchased if they don’t work. That is a total lie.
Response from ShapelyAug 14, 2024
Hi Deborah, So sorry it didn't live to your expectations Would you mind providing your information or sending us an email again so we can better assist you? I look forward to your response.
LaShon W.
I wish I had of read the reviess first because these bras are horrible. These bras are made of cheap material and does not have great form or protection. I put the bra on wore it downstairs, I had to run back upstairs for something and my breast were spilling out of the bra. I wish I had of never fell into the hype I seen from advertisements. These are not full coverage.
Response from ShapelyAug 14, 2024
Hi LaShon, Sorry to hear that the items didn’t quite fulfill your expectations. Would you mind providing your information or sending us an email so we can better assist you? I look forward to your response.
Cathi A.
If I could get negative reviews, I would I ordered it and accidentally ordered. The wrong size never opened the package itself just the bag. It came in emailed them immediately. They didn’t respond. I kept emailing them and per their website. It says that you can get your money back if you’re not happy or satisfied with the product and it even says what if I order the wrong size it says you’ll have to wait till it gets there and then we’ll start a return. I got an email back saying sorry due to the nature of what you ordered we will not be able to issue you a refund or return your product so I wouldn’t go with them. I re-ordered another one before they responded to me to the right size, but I’ll be returning that one as well, they don’t keep their policy so they have stuff up on their website and they lie.
Response from ShapelyAug 14, 2024
Hi Cathi, I hear you. Let's sort it out. Would you mind providing your information or sending us an email again so we can better assist you? I look forward to your response.