shanandtoadShan and Toad is the premier destination for the most fashion-forward kidswear. We offer a unique selection of designer brands along side the hottest emerging designers.
shanandtoad (shanandtoad.com) has 224 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Baila R.
great service!!!
Response from shanandtoadNov 4, 2021
Thank you so much for the review, Ms. Baila! We look forward to serving you world class service that lasts for years and years to come! Hope to see you shopping again, soon!
Esther
Top notch customer service Fast shipping
Response from shanandtoadOct 15, 2021
Thanks so much for your feedback, Ms. Esther! We’re so thrilled to hear that you are happy with our service and your order came fast.Thanks again for the review and for being such a great customer :)
Lucy R.
Will be our favorite place to shop for sure! So glad I've found you!!!
Response from shanandtoadOct 13, 2021
Wow! Thank you for taking the time to write this review. We're happy as well that you have discovered our shop! We’re very grateful for customers like you and hope you stick with us for years to come!
xiaoqing L.
This is the best customer service I have ever seen, and the response is quick and patient!
Response from shanandtoadOct 13, 2021
Thank you for this amazing review, Ms. Lu! We can’t thank you enough for the kind words about our service. Your review means a lot to us :)
Lana B.
Beautiful selection of children’s clothes! We loved the coat I ordered for my daughter. Shan and toad’s customer service is amazing. I accidentally ordered the wrong size and they went out of their way to fix my mistake. They were incredibly prompt and helpful!
Response from shanandtoadOct 13, 2021
Thank you so much for the awesome feedback and for letting us take care of it for you, Ms. Lana! We hope to see you shopping again :)
Shannon
The company carries a great quality line. Their customer service is superb. First I needed confirmation as to the proper fit of a child's shoe and the staff had the warehouse measure the inside of the shoe so I knew exactly what I was buying online. All my requests were met with unburdened accommodation. The follow up and confirmations sent were professional and personal as well. The shoes arrived and are perfect. I would definitely trust this company with future purchases. Thank you.
Response from shanandtoadSep 20, 2021
Thank you so much for this awesome review, Shannon! So happy to hear that the shoes fit perfectly and that we're able to provide a seamless shopping experience! Reviews like this make everything we do so worth it! Hope to see you shopping again soon :) Just shoot us a note whenever you need assistance!
Kim hyeoun M.
I got to know this place through Instagram in Korea. I bought it for the first time and it's okay, so I visit this site often. If I have a discount code or promotion, I'm going to buy it again. Thank you
Response from shanandtoadSep 20, 2021
Welcome to Shan and Toad family, Kim! Hope you love your order :) Please subscribe to our newsletter so you'll be updated with our promotions! Hope to see you shopping again!
customer
Love the Shan and toad collections. They are absolutely lovely. Would just love them to have a better return policy.
Response from shanandtoadSep 20, 2021
Thank you for your feedback and for loving Shan and Toad! We take your feedback seriously and we are continuously working to provide better service and a seamless shopping experience. I hope we can see you shopping again with us :)
