shanandtoadShan and Toad is the premier destination for the most fashion-forward kidswear. We offer a unique selection of designer brands along side the hottest emerging designers.
shanandtoad (shanandtoad.com) has 224 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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sawa G.
verry good for shopping!
Response from shanandtoadJan 10, 2022
It was nice seeing you shopping again Ms. Goto, we're thankful for amazing customers like you. Thank you for your feedback and recommendation. We hope to see you again soon!
Monica B.
Amazing service. Gorgeous clothes on a great sale with quick delivery to NZ with reasonable shipping.
Response from shanandtoadJan 10, 2022
We are so happy to hear that products and shipping time were up to par with your expectations. We take pride in the quality of our clothes and hope that we can continue delivering a seamless shopping experience. If there is anything else we can do for you, please let us know! See you soon!
Faigy J.
Great service. Gorgeous hats.
Response from shanandtoadJan 10, 2022
Thanks for the lovely review Ms. Faigy, glad to hear that you are happy with the hats and our service :) We appreciate you and we hope to see you shopping again soon!
M. De S.
Excellent customer service!
Response from shanandtoadJan 7, 2022
Thank you so much for the feedback! You put a big smile on our faces :) Our team works so hard and it’s always rewarding to hear that you are satisfied with our service. Hope to see you shopping again, soon!
kelsey F.
great customer service!
Response from shanandtoadJan 7, 2022
Thank you for your feedback, Ms. Kelsey! Your positive reviews about our service just made our day. We cannot wait to have you back and shop again soon :)
A M.
Paid for express next day shipping and understood that there might be a slight delay due to it being the Christmas period, but items still took much longer than expected. Clothes and shoes arrived smelling awful…. A real musty, stale smell - not sure why. Shoes have been airing for a few days and still have a stale smell. A disappointing review to have to write as I have shopped here a couple times before and always had a positive experience.
Response from shanandtoadJan 4, 2022
Hi Ms. Apphia, first of all we are so sorry that you are disappointed with your recent order. We don’t offer next day express shipping on our website as we are shipping from overseas. Our express service within 5 to 7 business days which is still within the period when your order arrived. We sincerely apologize for any inconvenience caused and I hope you’ll give us a second chance and allow us to better serve you in the future if you decide to shop with us again. Rest assured, we’ll put all of our efforts to provide you more enjoyable and seamless shopping experience.
Ruth Schleider W.
Very happy with my purchase. Super quick delivery
Response from shanandtoadJan 4, 2022
Thanks for the amazing review! Happy you have received your order so fast and loved it! Hope to see you shopping again, soon :)
ahjanae J.
Perfect experience! Really great customer service and coupons that helps so so much
Response from shanandtoadJan 4, 2022
Thank you so much for sharing your shopping experience! We're thrilled to hear that you are satisfied with our service and we look forward to seeing you shopping again and again :)
