SesameReviews of sesamecare.com

Response from SesameApr 29, 2024

Hello, Thanks for reaching out and I do apologize for your negative experience! I completely understand your frustration here and your concerns. Rest assured, we do not take patient feedback lightly, so thank you for taking the time to articulate it to me. Feedback like this allows us to accumulate data to see how frequently these kinds of issues occur and the impact these issues have on potential and existing patients. Each time a patient reports a provider complaint, we take note and bring that information to our Provider Success team so that any appropriate action may be taken. Please let me know if you have any additional questions or concerns.

Response from SesameApr 29, 2024

Hello, Thanks for reaching out and I do apologize for your negative experience! I completely understand your frustration here and your concerns. Rest assured, we do not take patient feedback lightly, so thank you for taking the time to articulate it to me. Feedback like this allows us to accumulate data to see how frequently these kinds of issues occur and the impact these issues have on potential and existing patients. Each time a patient reports a provider complaint, we take note and bring that information to our Provider Success team so that any appropriate action may be taken. Please let me know if you have any additional questions or concerns.

Response from SesameApr 29, 2024

Hi Charmaine, Thanks for reaching out and I do apologize for your negative experience! I completely understand your frustration here and your concerns. Rest assured, we do not take patient feedback lightly, so thank you for taking the time to articulate it to me. Feedback like this allows us to accumulate data to see how frequently these kinds of issues occur and the impact these issues have on potential and existing patients. Each time a patient reports a provider complaint, we take note and bring that information to our Provider Success team so that any appropriate action may be taken. Please let me know if you have any additional questions or concerns.

Response from SesameApr 11, 2024

Thank you for your kind words! We appreciate it!

Response from SesameApr 8, 2024

Thanks so much for your feedback! Thank you for your feedback! We appreciate it! Thank you so much for your feedback! Thank you for your kind words! We appreciate it!

Response from SesameApr 8, 2024

We appreciate you taking the time to share this feedback. At Sesame, safeguarding the privacy and confidentiality of patients is of utmost importance to us. Therefore, we are unable to verify or address patient concerns via public forums. We take all customer input seriously and encourage you to reach out to us at [email protected] (mailto:[email protected]) or (877) 947-6411 if you have not already done so.

Response from SesameApr 29, 2024

Hello, Thanks for reaching out! We're glad to hear about your positive experience. As a token of appreciation, feel free to email in for a promo code! It's our way of saying thank you for choosing Sesame. Additionally, we invite you to participate in Sesame's Refer-a-Friend Program! By sharing your referral link with a friend and having them book with us, you both can enjoy the benefits. Your friend will receive a $10 discount on their appointment, and in return, you'll receive $10 off too! To refer a friend and view our terms, please visit this link here (https://share.sesamecare.com/cs). We look forward to hearing more about your positive experiences and appreciate your ongoing support.

Response from SesameApr 29, 2024

Hi kitten, Thanks for reaching out and I do apologize for your negative experience! I completely understand your frustration here and your concerns. Rest assured, we do not take patient feedback lightly, so thank you for taking the time to articulate it to me. Feedback like this allows us to accumulate data to see how frequently these kinds of issues occur and the impact these issues have on potential and existing patients. Each time a patient reports a provider complaint, we take note and bring that information to our Provider Success team so that any appropriate action may be taken. Please let me know if you have any additional questions or concerns.