SesameReviews of sesamecare.com

Great understanding and collaboration

Dr. was willing to listen and work with me on a resolution to my ailment. I am much appreciative for his openness and creative thought process. I feel I am on the path of a long term solution with his help. Thank you

I know Sesame works in a lot of fields and in some I'm sure they are great, but I went to them for the Semi-glutide shots for weight loss and had a terrible experience with them. I had bad reactions with the shots, couldn't get a hold of their doctors or people to discuss, then went to a local doctor who told me it wasn't safe by my blood work to be on these (apparently Seseme didn't check some things) and when I tried to cancel with Sesame, they added extra steps, prolonged the process until after the next payment due before canceling. They now refuse to refund even though we canceled before the ship date of order and have made any communication hard. If you are using Sesame, then number 1 I would recommend you have a doctor local who can advise and then number 2 make sure you know that it is going to be a hassle to cancel if you choose. They make it hard. Needlessly so.

Gifty, my provider was attentive, thorough and kind. Thank you!

Doctor was friendly and listened to my concerns.

It's a comedy of errors. Website is broken in a gazillion ways. Schedule an appt, the confirmation page doesn't even provide a link to the appointment page. Go to the Dashboard, it says you have no upcoming appointments. After an hour when your provider never shows up, you call and get only a stupid recording (b/c it's Saturday), which incorrectly tells you to go to "SesameCare BACKSLASH faq". (It's slash, not backslash.) If you go to the FAQ page and try to start a chat, it tells you to call the phone number, the same number that told you to go to the website. If your provider doesn't show on Saturday or Sunday you're SOL. There are numerous other website problems but it would take a book to detail. The incompetence here is just staggering.

They were unable to do a note for preapproval for a medication and told me to talk to my regular doctor. This defeats the whole purpose of seeing Sesame for refills.

Very helpful and what q beautiful am le