ServbankReviews of servbank.com

Miss Bens was polite and professional. Listened to my question and answered my concern. Very good representation of Servbank.

Ms. K , handled the call effectively, demonstrating strong technical skills and providing a satisfactory resolution to the customer's issue. With a bit more emphasis on empathy and proactive follow-up, she could further enhance the customer experience. Overall, it was a well-managed call that left the customer satisfied

Would be nice if able to set up autopay right away. I also got letters and e-mails and phone calls about the transfer but when I called back (8+ prompts for me when I returned a call), was told the loan was not yet transferred and so no way to pay or set up payments. I’m still not able to set up autopay days later (says waiting for payment made days ago to process).

Ever since changing to ServeBank from the Moneysource been like a Scumbag Chicago bank All they care about is their money not people suffering from hurricane water damage in Sarasota. Sean Rhategan Lakewood Ranch FL

We've enjoyed our relationship with Servbank

My experience with the rep who contacted me to welcome me to their company was great! Steven did a great job because I honestly had not been impressed since I have had little to no contact with my new mortgage lender. I appreciate the patience and help getting me to the right place to get my account set up.

I was originally with Serv bank when I purchased my house , they were awesome my loan has been sold back to them. I had some questions and both Saria and Rez answered all my questions and were great

I had the Pleasure Of speaking with Ram, I was confused because my loan recently got transferred over from somewhere else, and I was confused about a number of things. Ram Explained the reasons why I was confused, he Sent me a link to get me started, Walk me through what I would need to do, And my worries were put aside. Ramwas Knowledgeable and patient and looked up exactly what I needed to do ans have excellent service.