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Servbank Reviews | Read Customer Reviews of servbank.com

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Money & Insurance
Banking & Money
Servbank

ServbankReviews of servbank.com

4.0300 reviews
Banking & Money
3138 E. Elwood Street, Phoenix, Arizona

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Servbank4.0

Reviews300 About Contact

Overall score

4.0 out of 5

Great

Average of 300 reviews

Distribution

5★73%
4★2%
3★1%
2★2%
1★22%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(866) 867-0330
servbank.com
[email protected]
3138 E. Elwood StreetPhoenix, AZ 85034

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About Servbank

Founded in 1994, Servbank is a banking institution with local roots and national reach. We were built on a foundation of community-orientation, which ensures that no matter who we serve, we do so with the human touch that marks the gold standard of service. We work with individuals, businesses, and communities, so that whether you’re a student, a homeowner, a small business owner, or a community leader, we can help you fulfill your goals. Come create excellence with Servbank.

Servbank (servbank.com) has 300 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.

Also known as: servbank.com
Website: servbank.com
Category: Banking & Money
Location: Phoenix, Arizona
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 66% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Servbank reviews

300 approved reviews, newest moderated first

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Judy T.
Apr 5, 2023
Quick response time.
Kristi contacted me right away as I was concerned about the change from TMS to ServBank. That quick response gave me confidence in the switch from TMS to ServBank.
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Lorelai E.
Apr 5, 2023
Kudos to Kristi once again…
Kristi always makes our experience great! We need more customer-focused people like her!
Report
Geoffrey H.
Apr 5, 2023
Leadership Outreach
I got locked out of my account as my mortgage had been sold to another lender and I had missed the communication. I got contacted directly by Kirsti Schleicher, VP of customer experience, to explain and sort it out. Very hard to expect customer service beyond direct outreach from the leadership team!
Report
Kathryn S.
Apr 4, 2023
I got an email stating that my Mortgage…
I got an email stating that my Mortgage was being drafted from my checking account and I did not authorize this. I contacted serve Bank via the Facebook app, and Christie was wonderful investigating this complaint, and showing me that the email was sent to me an error, which was a great relief.
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