ServbankReviews of servbank.com

Good company

Great customer service. Knowledgeable and answered all questions.

Very knowledgeable and courteous

I received prompt knowledgeable service. They took care of my issue and the representative was friendly and helpfull. Very happy with them.

Im not at all happy with the Telephone automated system at all, its a lot like Verizon, ADMV, T-Mobile, and so on! I think they got the message that its not working to get the mortgage holders to the right party at Servbank. we have no choice but to deal with them. I got my problem squared away with my rep and had my payments automatically taken from my account to their money pit! I want a paper trail so this all can be accounted for! unlike some politicians we all know.

I have been working with Mario in customer experience. He has helped me transition to his bank with my mortgage. He is patient and polite and can HELP you with your issues. Thank you Mario! Tom Lyons

I called to get my recurring payments re-set up after the mortgage had switched servicers. The first person I talked to was unfortunately curt, confusing, and unhelpful. However, I called back in hopes to speak with someone else, and thankfully that person was Logan. Logan listened to the issue I was having and calmly worked with me to find a solution. He communicated well and made sure I understood what was happening. He helped get my issue resolved which was a relief.