ServbankReviews of servbank.com

ServBank made a mistake in my escrow review that caused my monthly payment to be $300 more than it should have been. Getting it fixed has been challenging and the degree of helpfulness varies with who you get on the phone. Recall- this was a mistake by ServBank, not by me. I have been treated great and also treated like an annoyance. This the middle star rating.

Got 2 emails stating I would get another email to setup my account, never did, had to call twice to have it sent to me. Since my bank transferred my account to Servbank and my payment was due on the 1st of the month. Finally got the account setup and found out they don't take online payments for the 1st payment since being transferred to them.

I wanted to set it up so we made biweekly payments, but in order to do that you had to make a whole extra payment. Why an extra payment is needed to set up bi weekly payments if I'm already up to date on my payments is ridiculous.