ServbankReviews of servbank.com

Person on the phone was nice. Company as a whole is a corporate mega-shark. In the middle of legal battles, they forced an escrow account upon me - which I DIDN'T have with my previous loan servicer - and they nearly doubled my monthly amount due, all while having committed serious RICO violations and other Frauds... they are the epitome of the corrupt financial industry. Lawsuit in progress...

I have mortgage with Servbank and this mortgage company is bad and I would choose minus star if it is there, and for any person who has no account with this mortgage company, I considered him/ her as a lucky person,

Our Ally Zoe is amazing! She made what could have been an extremely stressful situation, manageable. She is well informed, through, and always follows up when she says she will.

The customer service representative on this call, was professional and courteous. She was able to answer my questions quickly and in an understandable manner. All of my questions were answered in a timely fashion. This rep is outstanding and should be recognized for providing excellent customer service. Thank You !!

Agent spoke excellent English

This company is a JOKE!!! Their lack of communication and customer service (or lack there of) is laughable. They cannot get anything done. You have to call them a dozen times for any kind of resolution. I wish there was a way for us to get away from them without refinancing. I HATE dealing with this company.

Kay was wonderful in providing professional advice in helping me get back on my feet with my mortgage after a serious heath issue. Thank you Kay!!

We lost our home to a fire and it has taken us weeks of jumping through hoops to try and pay off our mortgage. Each department would send us to another department and we would have to start the process over again. As of this post, we are still waiting for them to process our insurance payment so the mortgage can be cancelled. Also, knowing we our home was a total loss, our escrow was sent to our insurance company to renew our policy for another year, but they did not pay our escrowed property taxes. It has been a battle from day one with this Mortgage Company.