Serentia ShopReviews of serentia-shop.com

I had a missing item from my order so I reached out to customer service and they were very friendly and they resolved it right away and within seven business days I had my missing item

I like that they emailed me to ask if I had any questions. I did, I wasn't sure how long it would take for my order to arrive. I got a response almost immediately that answered my question and put my mind at rest.

I ask the wrong color and I have a excellent treatment. Im really happy with Serentia

Love the product and love the customer service. The cream gives an even n light finish to my face and it lasts through the day. I bought the ivory which is too fair for my skin and Kim was very responsive, not only to answer my query about the delayed delivery but also quick to order a replacement of the colour free of charge. Wonderful shopping exoerience

I am 68 years old. This looks and feels so nice on my skin and still looks the same at the end of the day. The shade that I ordered was just a little too light. Contacted customer service and they immediately responded and sent out the new color I asked for. I did not have to return the lighter shade. Was told to keep and share with someone else. I highly recommend this product and customer service is great.

Has an easy website. Great information. My order was slightly delayed but Serentia kept me informed. Really good customer service. Looking forward to use my Elixer/Cream. Nice packaging also.

Great product and customer service

It doesn't cover like it shows in the videos it hardly covers at all I don't see much difference i dont have blemishes or anything out of the ordinary that needs much coverage but i still like a full coverage I was looking forward to the new set you sent me but it's no different than the first just not satisfied sorry i tried but no change not satisfied 🫤