Serentia ShopReviews of serentia-shop.com

Serentia replaced my order without extra cost.

Great customer service.

I really like the product….it’s light and makes my skin feel great. Shipping did take a long time, I reached out to the company and they immediately responded with a tracking link. When I finally received the product it was smashed. After opening it, only the application brush was broken. Again, I reached out and they asked me for pictures. I just received an email that they are replacing my entire order! Great company and customer service! Happy to share my thoughts!

I took advantage of their BOGO offer. However, I only received one of the makeup choices I made. I contacted customer service and all they needed was my order number and mailing address. They shipped the other part of my order right away. VERY good customer service. Thank you!

Great customer service, Loved the product just dont make the mistake of thinking it's color matching you need to get the correct color

The customer service is top tier. The product is pleasant. I am glad to support this business.

Wow!! Blown away by this company and the elixer cream..works beautifully on my old tired skin. Communication 10/10. Product 10/10. Happy customer 10/10. With so many scams and ripoffs these days, these guys are true and honest. Well done team

Love the customer service of this company. I received the proper shade for my skin tone, and they were very accommodating and immediately sent out to the proper shade to me. I would advise to choose shade a little darker than you normally would as the light colors are very light and it's not a full coverage, but it is a very lightweight and beautiful product. I would highly recommend excited to get my new shades. Fast shipping great communication. I feel safe ordering from them. Will order again.