SephoraReviews of sephora.com

I used to shop on Sephora regularly but since "inflation" hit, many of the products have went up in price, Sephora cut benefits and samples as a customer with them, and I realize many of the brands are super overpriced for what they are. It's still a genuine source to purchase authentic products but the formulations aren't better than many independent brands, and in fact, many of the product lines have tons of chemicals that are unnecessary and damaging for your hair and skin and those brand are continuing to skimp out to save money while charging customers more. Research carefully what works for you. I think the only things still worth buying are cosmetic tools and some Sephora-branded accessories. Other than that, we're all looking to save money and shopping here just pushes unnecessary consumerism behavior.

Servizio brawbar ( Martina Via Torino Milano) eccellente. Assistenza alla cassa eccellente (Simona via Torino Milano).

I tired to use my Sephora gift card. The cashier was not able to scan the card or put in the number in the register so I could use it. She told me that she could not read the numbers. She told me to call the number on the back of the card. (Famous words used by a cashier when they need to get rid of a customer). I called the number on the back of the card. They told me that they can not do anything nor refund the card. Then they transfered me to customer service. Customer services says I need to talk to the gift card dept. So I get the run around and noone could help me. My kids bought this for me as a mothers day present ($100 gift card). Their hard earned money has gone to waste. Sephora is a waste. They never restock any products that I need. No wonder compaines are leaving Sephora. This was a horrible experience as customer. I'm so disappointed....

I bought three products that made my face very dry and inflamed my eczema even though I’d read reviews that it was good for eczema prone skin. I emailed Sephora with pictures to ask for a refund and heard nothing back. Very poor customer service.

Mi sono trovata benissimo in Sephora a Curno, ringrazio tantissimo alla ragazza che si chiama Anesha.

This is regards to the store in Colonie Center in Albany, NY. I have been a long time customer. I am appalled at the lack of customer service for elderly females. I am 68 years old. I will looking for a complete line of product for anti-aging. I was going to spend about $300 or more. There were five associates on the floor. Not one of them came up to me to ask me if I needed anything. I asked one girl where I could find skin care (thinking she would follow me) she pointed where they were and walked away. I found a few items. I went to check out. A lady was in front of me. Not one person was at the register. Three associates walked past and never engaged either of us. More people were falling in line. No one came to the counter. I put my items down and left. This is the third time I have been to this store with absolutely horrible customer service to the aging community. Can't you do better than this?

Sephora shipped my order to an old address even though I had changed, saved, and checked my new address before placing the order. My new address is also set as the default address in my account. Instead of addressing this, Customer Service has spent days repeatedly explaining Sephora’s policy on forwarding companies — which is completely irrelevant. The forwarder did not lose the package. Sephora sent it to the wrong address in the first place. One representative initially offered a reshipment, then Sephora reversed that decision and refused both replacement and refund. What is most frustrating is not even the value of the order, but the way Customer Service keeps avoiding the actual issue and responding as if the customer cannot understand a very simple distinction. It feels like an insult to common sense. Very disappointing experience from a company of this size.

Oggi ero nello store di Sephora al vomero Io cercavo uno spray fissante quando all improvviso arriva Oriana una ragazza solare, preparata e pronta a dedicarti tutto il tempo di cui hai bisogno . Mi ha consigliato alla perfezione e sono uscita contenta del mio acquisto