SephoraReviews of sephora.com

Negozio Firenze via calzaiuoli pessimo servizio e antipatia alle stelle

Das Bestellen lief reibungslos, allerdings bin ich total unzufrieden mit der Lieferung. Es waren 2-3 Werktage vorausgesagt und mein Paket kam eine komplette Woche später an. Habe mich total gefreut auf mein Paket aber bei so langer Wartezeit war ich echt enttäuscht. Leider nicht zu empfehlen.

Tutto perfetto. Commessa gentile e simpatica. Mi hanno riempito di campioncini: un profumo di sol de janeiro delle creme e delle frangranze. Devo sopratutto ringraziare Jiranan é stata sempre disponibile.

Order: #720013009097 The company took my money and shipped me only a half of my order. Fedex confirmed that the total weight of the parcel received from Sephora was not more than 2.2.lbs (1 kg). This should be the weight of only 2 sets from my order (the weight of 1 set is 1.1 lbs or 0.5 kg)! Where is the weight of all samples and of all minis? Where is the weight of a thick parcel cardboard box? Where is the weight of 2 protection papers inside of this box? The total weight should be about 2.8 lbs. Sephora shipped only 2.2 lbs and says that everything was inside. The parcel was unpacked under cameras just after its receipt in Wilmington. This video was downloaded on youtube and sent to Sephora as a link. They could see there all the details. They could see their intact parcel. Its unpacking. Everything what was inside. In all details. Using of the business addresses as shipping addresses does not allow the people from warehouse of Sephora to take my money and to ship me a half of my order. These facts are confirmed by all information described above. May be Sephora can not be responsible for lost or damaged parcels but they are fully responsible for SHIPMENT of all paid products. Or return money for all products that were out of stock after payment. There is nothing in your rules that says that you have the right to receive the money and to ship only a half of the placed order. The confirmed weight of the parcel and the video with parcel unpacking confirms that not all items from my order were shipped by Sephora.

Marina è una ragazza gentile, sorridente e sempre disponibile. Competente e consiglia ottimi prodotti per il beauty

Die IT bei Sephora ist so megaschlecht, für ein grosses Unternehmen megapeinlich. Seite und App schlecht programmiert, Filter funktionieren nicht.

Primo ordine che effettuo on line sul sito Sephora,spedizione veloce nella stessa giornata che ho effettuato l' ordine con BRT, che a sua volta ha rispettato le tempistiche di consegna ,non do cinque stelle perché unica pecca è stato l' imballaggio, ho acquistato due smalti e una penna corrector ,lo scatolo era di quelli piatti che va sistemato per diventare una scatolina ma non è stato fatto dal magazzino di partenza, quindi ai bordi è rimasto aperto fortuna che è arrivato tutto e tutto integro .

They charged me a late fee when I wasn’t late . I called and they were very rude . I will not be talked to like that . I canceled my account . I can buy what I need elsewhere .