Senior Safety Medical Alerts Reviews | Read Customer Reviews of seniorsafety.com

Senior Safety Medical Alerts Reviews | Read Customer Reviews of seniorsafety.com

Senior Safety Medical Alerts reviews

1,038 approved reviews, newest moderated first

Diane
Sep 26, 2019
When we were setting up the necklace…
When we were setting up the necklace and testing it, it seemed like a long wait time for someone to answer. Also, very hard to hear the person.
Response from Senior Safety Medical AlertsSep 27, 2019
Hi Diane. Thank you for taking a moment to share your feedback and I'm sorry to hear about your test experience. It's not unusual for your first test to take a bit longer than normal. When we receive the first test call, we pull information into our database that matches your device with your account info. That may have contributed to the delayed response from our operator. Feel free to test your device whenever you like and if you ever notice that it's taking a long time to connect to our response center, please call and let us know. Thank you! Senior Safety
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Kahla
Sep 24, 2019
Great customer service!!
Great customer service!!
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Helen
Sep 23, 2019
my experience was very satisfactory
my experience was very satisfactory, with great response to my questions
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James
Sep 21, 2019
Thank you for your expedited service
Thank you for your expedited service, I bought the GPS medical alert for my father, I feel relieved now in case he falls or have an emergency, he can get the help that he needs with medical life alert. Thank you!
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Stan
Sep 19, 2019
These young ladies are awesome,
These young ladies are awesome, solved what I thought were problems. Stan
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Daughter S.
Sep 6, 2019
Ease of Signing Up
Ordering this system for "mom" was so easy and stress free. All operators were very helpful plus while you were deciding or signing up, you could go on the "Live Chat" and someone would be right there to help you. All questions answered thoroughly and complete + can't beat the price for what was needed for Mom.
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Dolores
Sep 6, 2019
i would like the instructions for using…
i would like the instructions for using this system to be more detailed.The small print in which directions are written are very hard to read. As a new user and a beginner it seemed the instructions were somewhat generalized and unclear. I do like the feeling of being connected and am wearing the device you sent me.
Response from Senior Safety Medical AlertsSep 6, 2019
Hi Dolores, Thank you for sharing! We're always looking to improve different aspects of our service, including things like our instruction manuals and truly appreciate the feedback. We chose to use 12pt font as it's larger than the font size of newspapers and magazines. In our instructions we provide information about how to set up, test and use the device. We also include charts that explain what each light on your device represents. If you would like additional information about the system or our service, please don't hesitate to call. We're happy to answer any questions you may have. Thank you! The Senior Safety Team : )
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M P.
Sep 3, 2019
Great product and support so far:
The Senior Safety advanced device was easy to install and activate and great support from call center. Will need to check the distance that the unit will transmit in the future.
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