Senior Safety Medical AlertsReviews of seniorsafety.com

This unit is being used by an 97 yr old person with vision and hearing issues. She is finding it difficult to hear the responses from the call center. Responders speak too fast and the user has difficulty understanding the person answering. She has difficulty hearing responses if she is in the next room. Responders should be instructed to speak slowly and distinctly so the elderly would be able to understand them better. I was surprised that the unit volume was not louder. I had used this service for another person a year ago and that unit seemed to be louder. However, I dont believe a service from another company would be any better. Anyone who deals with the elderly needs to be aware to speak SLOWLY and DISTINCTLY. The elderly get these alert systems because they have declined ambulatory, vision and hearing issues and need to be able to have a comfort level that responders will communicate adequately and with patience to give them the assistance they need and not be calling emergency personnel because the user could not understand what the call center was asking. Response from Senior Safety was quick and positive. Changed my review stars, hope all works out for the better.

very awesome people and so friendly. so helpful. I feel good know my mom is protected

Very happy with everything so far

Thank you for everything

So far so good. I feel more secure knowing I have Senior Safety to rely on. Thank you

My MIL has the fall detector device. It's truly meant the difference between her having to stay at home or being able to go out and be active again. She's fallen once & was afraid to leave her home until receiving Senior Safety. Their Cust service is wonderful, I've spoken with them many times & they're always helpful. They actually called me on a Sunday afternoon to answer a question. We're about 45 minutes away from her & we feel safe knowing if something should happen, help is just a push of a button away. Hopefully it won't happen again, but should she fall again & is unresponsive Senior Safety will be there for her.