Melissa M.
Fast resolution
I realized that I was not awarded points on my account and the customer service rep assisted with a resolution quickly.
Selkie is listed under Clothing & Underwear.
Selkie (selkiecollection.com) has 230 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Melissa M.
I realized that I was not awarded points on my account and the customer service rep assisted with a resolution quickly.
Chelsee
Helped to give answers on an issue I was having with an order and helped me to feel that it was resolved to my satisfaction. Always have great interactions with customer service!
Bree
Summer and Anna were so lovely and helpful. Quick response time and took care of my issue with ease. Truly appreciate them and the beautiful team at Selkie!
Summer P.
I want to acknowledge the absolutely incredible service of the Selkie team! Summer and Anna from customer support in particular! I reached out with a far fetched request asking if by some miracle they had a dress from an old collection that was no longer on the website available somehow as I had fallen in love with it and been looking at it for months and now that I’m planning a wedding I finally had the excuse to purchase. They were so attentive and helpful and immediately jumped into action looking into the request and made it happen for me! I am so grateful and excited to get to have the dress I thought had passed me by! However regardless of the outcome their kindness and attentiveness from the get go was fantastic and they offered suggestions and solutions every step of the way. Thank you for such great service!
Allison H.
The person helping me was able to resolve my issue promptly and was very nice.
Michiko B.
They answered all my questions and went above and beyond with my requests
Amelia P.
I received such quick responses to my inquiry, Summer and Anna were very helpful and kind in their messages!! They made me feel taken care of:) 🩷🧚🏼♀️✨
Sarah A.
Wow! What an amazing company--I wish I'd found them sooner. The product quality is unbelievable, designs are unique and beautiful, the range of sizing is fantastic, and customer service is fast and efficient (I ordered the wrong size, realized it, and they quickly updated my order before shipping so I didn't have to wait). But the thing that got me to make my first purchase was their choice in models--they are gorgeous but are not the typical magazine look. They look like your friends, some are tiny, some are larger, some use a wheelchair...it's so refreshing and unusual that I actually CRIED when I watched their latest runway show. Thank you, Selkie, for being so very good.