Edward S.
Everything was great
Everything was great
Response from Select SaunasMar 31, 2025
Hi Edward, We appreciate your review! Alex

Select Saunas is your go-to online retail store for saunas, heaters, and sauna accessories. We offer a hand-picked selection of quality saunas to make your home spa dreams come true. Fantastic customer service, every step of the way – from pre-purchase to post-delivery, as well as remarkable products is what we pride ourselves upon. All purchases include the original manufacturer’s warranty for your peace of mind. We know shopping for a sauna can be an overwhelming and time-consuming process, which is why we're here to answer all your sauna questions and help get the best for you – our goal is to ensure the total success and ease of your home sauna purchase!
Select Saunas (selectsaunas.com) has 219 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing219 approved reviews, newest moderated first
Edward S.
Everything was great
Response from Select SaunasMar 31, 2025
Hi Edward, We appreciate your review! Alex
Jose
Amazing customer service I ordered an Almost Heaven Sauna from Select Sauna. The price was literally half of getting it direct from AH. It arrived exactly by the 6 week lead time. It got shipped directly from AH and when it arrived I was missing some minor parts. I contacted Select Sauna and the missing parts arrived at my doorstep 4 days later. No questions asked. The mistake was AH’s part but Select Sauna quickly handled it. Super happy with purchasing from Select Sauna.
Response from Select SaunasMar 29, 2025
Hi Jose, Thanks for your review! We're glad to hear your sauna arrived on time and that we could quickly resolve the missing parts for you. Wishing you many more relaxing sauna sessions! Alex
Jm
The product I received was missing pieces and damaged by the delivery team. I also waited much longer for delivery than the lead time said on the website when I purchased
Response from Select SaunasMar 18, 2025
Hi Jim, We’re sorry to hear that your experience wasn’t as smooth as expected. Regarding the lead time, there was a production backlog from Almost Heaven at the time of your order, as well as some severe weather, which caused a longer wait than expected. It looks like we did have a conversation regarding this, and we appreciate your patience in choosing to wait for your sauna to be delivered. As for the damage during delivery, we completely understand how frustrating that can be. While the carrier is responsible for the safe delivery of your sauna, we are always here to assist with replacements when necessary. If there’s anything outstanding that needs to be resolved, please don’t hesitate to reach out. We’d be happy to help! Alex
Gregory G.
Love the sauna. They got very busy with orders but gave me a shipping date and it showed up and was a breeze to assemble. Good communication. Very happy.
Response from Select SaunasMar 17, 2025
Hi Gregory, Thanks for your review! We're happy to hear that you love the sauna, and we hope you continue to enjoy it for years to come! Alex
Wynter A.
I got my husband the Hukka sausage heater. Arrived super fast and have been using it almost every night in the sauna up here in Montana! Works great! 😃 Thank you! 🙏
Response from Select SaunasMar 17, 2025
Hi Wynter, Love to hear it! Thanks for your support, and feel free to reach out to us if you need anything else! Alex
Kim P.
It arrived well packaged and exactly when they said it would. My husband and son assembled without difficulty and said the quality was great. Select sauna forgot to send the bucket and ladle but a quick call to customer service and we had it in two days. The sauna works perfectly, very pleased. Be sure and budget for the electrician. We were moderately surprised by that cost.
Response from Select SaunasMar 14, 2025
Hi Kim, Thank you for your kind review! We’re glad to hear the sauna arrived on time and that assembly went smoothly. Apologies again for the bucket and ladle mix-up, but we’re happy we could get that sorted quickly. Enjoy your sauna! Alex
Rachel A.
Wonderful sauna (Finnmark FD-4). Excellent quality! Friendly, fast and professional service.
Response from Select SaunasMar 12, 2025
Hi Rachel, Thank you for your review! The FD-4 is an amazing choice, and we're thrilled you're enjoying it. We appreciate your kind words about our customer service! Alex
Brandon
Select Saunas were super accurate on the estimated shipping time and were very communicative when I received my sauna. I called them with a question and spoke to a real person and received a helpful answer. They also offer way more heater options than other websites I visited.
Response from Select SaunasMar 12, 2025
Hi Brandon, Thank you for your review! We’re really happy to hear you had a smooth experience. Enjoy your sauna! Alex