Select SaunasSelect Saunas is your go-to online retail store for saunas, heaters, and sauna accessories. We offer a hand-picked selection of quality saunas to make your home spa dreams come true. Fantastic customer service, every step of the way – from pre-purchase to post-delivery, as well as remarkable products is what we pride ourselves upon. All purchases include the original manufacturer’s warranty for your peace of mind. We know shopping for a sauna can be an overwhelming and time-consuming process, which is why we're here to answer all your sauna questions and help get the best for you – our goal is to ensure the total success and ease of your home sauna purchase!
Select Saunas (selectsaunas.com) has 219 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Ken S.
Great service, great product. Would rate 5 stars if communication around shipping was better.
Response from Select SaunasOct 19, 2026
Hi Ken, We appreciate your review! The carrier used for your shipment is a new one, and we'll definitely consider your feedback for future shipments. We hope you enjoy your heater! Alex
James F.
customer service is very good and great selection of products.
Response from Select SaunasSep 1, 2026
Hi James, Thank you for your review! You know where to find us if you need anything! Alex
Valued C.
Product was pretty good. Good quality but posts for towel hooks were bigger than I expected. Not that aesthetically pleasing.
Response from Select SaunasJun 9, 2026
Hi there, We appreciate the feedback! I will let the warehouse know to consider improving the design of these. Alex
Kory S.
decent price however wouldn't price match completely, product is super nice and very happy with purchase
Response from Select SaunasApr 10, 2026
Hi Kory, Thanks for your review, glad to hear you’re loving the sauna, that’s what matters most. On the price match, we do have some limitations depending on the competitor and specific offer, but we always try to be as competitive as we can. We appreciate you working with us on that and are really happy it all came together in the end. Alex
Paul H.
The experience was very good. The communication with the selects team was outstanding. The only frustrating part was the delivery schedule that kept getting disrupted understandably but still it was frustrating. As I stated before the communication regarding the shipping delays was outstanding.
Response from Select SaunasApr 7, 2026
Hi Paul, Thank you for taking the time to leave us a review! We are working closely with the manufacturer to ensure we don't encounter delays like this in the future. This is the first time we unfortunately experienced delays of this magnitude, hence the long wait for your sauna. Nonetheless, we always do our best to keep our customers happy. Let us know if there's ever anything we can do for you! Alex
Walker A.
Sauna is very well made and very easy to assemble. Works great too. Only downside was the shipping. The carrier was not pleasant at all to deal with. However, Select saunas may not have much control over that
Response from Select SaunasDec 17, 2025
Hi Walker, Thank you for your review. We’re glad to hear you’re happy with your sauna! In terms of your experience with the carrier, we unfortunately don't have much control over the freight companies, but we absolutely want to know if anything fell short. Please feel free to reach out to us with more details so we can address it with the carrier and help ensure it doesn’t happen again for future customers. Alex
Jeffrey S.
6kw heater in a 4-person barrel is maxing temperature to 140 degrees. Aside from this, a great experience.
Response from Select SaunasDec 30, 2024
Hi Jeffrey, Thanks for your review! I believe we've been in touch regarding your heating issue, but if you need any further help, please don't hesitate to reach out again. Alex
Branden B.
Great sauna. Delivered super quick. Still waiting on ladle bucket and thermostat
Response from Select SaunasNov 7, 2024
Hi Branden, Thanks for your review! We appreciate your patience as we work to get your bucket, ladle & thermo-hygrometer set to you. These items are on a brief backorder but are expected to arrive to the warehouse soon. We’ll ensure they’re shipped to you as quickly as possible. Alex
