comGatewayShop from your favorite US online stores with your very own US address and ship your purchases worldwide with comGateway. Let our services provide you with the best online shopping and international shipping experience you'll ever have. From fast and reliable door-to-door shipping and shipment tracking to our OneBox package weight reduction service and excellent customer service, we offer our customers nothing but the best.
comGateway (secure.comgateway.com) has 330 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Rhea
efficiency and professional The package forwarding process was smooth, and I appreciate the clear communication and timely updates throughout. The website is user-friendly, and I found it easy to manage my packages and shipping preferences.
Bee Hong Y.
Shipping is smooth and never late. Overall, experience with comgateway is great and their service is trustworthy.
Tracey O.
I was actually a Comgateway customer years ago, but I haven’t shipped anything since COVID. Recently used their service again to ship a few packages from the USA to Singapore, and was pleasantly surprised. For one, their new website is way better now, very user-friendly. My package shipped with DHL and because of that I could even set delivery instructions or choose to pick up from a locker. Everything was a smooth experience from start to finish and I’ll definitely be using them again. It was nice to see that comgateway from the past have made improvements both to their website and their service.
A.F.
SO EXPENSIVE. Hidden costs until you get to check out, be careful. This company used to be one of the best with very reasonable prices to ship to Australia. Now a 5kg box will cost you 400AUD to ship. Look at other options!!
Jack F.
Contrary to the other reviews, my recent experience with Comgateway has been great, customer support has replied promptly within a day or a few hours to my queries, and items are processed at their warehouse within a day of arrival, and are shipped out within a day as well. It seems whatever issues they had prior have been resolved, and now their service is reliable and fast.
Response from comGatewayJul 10, 2025
Thank you so much for your thoughtful review — it truly means a lot. We’ve been working hard to improve our service and keep things running smoothly, especially when not all reviews reflect the real experience we aim to deliver. Your feedback reassures us that those efforts are making a difference. We’re so glad to hear your experience was fast, responsive, and smooth — and we really appreciate you taking the time to share it 💛
Sydney
Attention Sydney NSW 2000 Deliveries - Make sure you check fees as they have postcode 2000 listed as Remote Surcharge and charge extra $10 USD for being remote location. When I told the agent that it is the postcode for the CBD and not remote at all they said it was on the couriers remote postcode list and will take my feedback into account as we make improvements moving forward... Have no complaints about the delivery of my last parcel as it arrived with no issues, just check what you are paying for...
King of K.
Unreliable and terribly slow
Zoi
Used to be OK but now the BIGGEST RIP OFF. Quoted 200 usd to send a shirt and jacket claiming it was 8.5 kg. More than my actual purchase. Do not use!!
