comGatewayShop from your favorite US online stores with your very own US address and ship your purchases worldwide with comGateway. Let our services provide you with the best online shopping and international shipping experience you'll ever have. From fast and reliable door-to-door shipping and shipment tracking to our OneBox package weight reduction service and excellent customer service, we offer our customers nothing but the best.
comGateway (secure.comgateway.com) has 330 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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陳大少
Fantastic service! The warehouse team did an incredible job repacking my skis. They precisely cut down the box to minimize the size and save on shipping costs, while still adding perfect bubble wrap reinforcement to protect the equipment. Exceeded my expectations, 5 stars!
Response from comGatewayJun 26, 2026
Thank you for your fantastic review! 🎿 Thank you again for choosing comGateway!
Vinod P.
Good and supportive staff
lea chong S.
The assistant always helpful to check all my packages, and go extra mile to resolve it if any issues occur.... 2 thumbs up!
Response from comGatewayJun 18, 2026
Thank you for taking the time to share your experience! We truly appreciate you choosing us and look forward to serving you again soon!
Sateesh S.
One of the best and trusted forwarders to ship products from US to India. Have been using it for few years now. Excellent interface, human managed excellent support staff and competitive pricing relative to other forwarders. Simply the best A special mention about customer service rep - Sunny who is super helpful
Response from comGatewayMay 6, 2026
Thank you so much for your kind words. We truly appreciate your support. Thank you again for choosing comGateway!
Shao Ken T.
Buy For Me Service is great. Unable to use international credit cards on some USA websites, they can help to purchase. Fast shipment.
Response from comGatewayApr 16, 2026
Thank you for your wonderful review! Your kind words truly mean a lot to us. We look forward to continuing to provide you with convenient and reliable service. Thank you again for choosing comGateway!
NA
Have spent tens of thousands of dollars with this company over the years and can confidently say, the worst customer experience imaginable. Very little accountability and poor customer experience.
Response from comGatewayMar 18, 2026
We sincerely appreciate you taking the time to share your feedback, and we're truly sorry to hear about your experience. We completely understand your frustration, and we want to make things right. Please contact us directly at [email protected] so we can look into your case personally and work toward a resolution. Your satisfaction is important to us, and we're committed to doing everything we can to address your concerns. Thank you for giving us the opportunity to improve. We hope to hear from you soon.
Jay J.
Comgateway is very convenient to use , they helped me with my return parcels so smoothly. Customer svs associate Smile is so quick responding and kind and helpful with my request , thanks so much !
Response from comGatewayMar 18, 2026
Thank you so much for your wonderful 5-star review and for recognizing Smile from our customer service team! Your feedback means a lot to us, and we're here whenever you need us. Thanks again for choosing Comgateway! 😊
Shakur B.
Excellent customer service from Comgateway. Always quick with the replies and they follow through with you to solve the issues
Response from comGatewayJan 16, 2026
Thank you for taking the time to share your experience! We truly appreciate you choosing us and look forward to serving you again soon!
