SeatingmindReviews of seatingmind.com

My wife purchased a chair through seatingmind.com on December 1 2022 for $347.99 as a Christmas Gift. The chair did not fit our desk and we returned it under their return policy within the timeframe they had designated. They received the returned chair on January 12. We had not received the refund by Jan 22 and inquired and they indicated that the refund was processed “but still pending” and we should check again in 14 days. On April 22 we had still not received the refund and contacted them again. They indicated “it seems the refund did not go through the first time I issued it” and “it should come through in 3-4 business days”. I reached out again on April 30 when it still hadn’t been received. I also asked for someone to call me and tried calling them but only got a recorded message telling me to contact them by e-mail. This time they asked for our PayPal address. On May 11 we still had not received the refund either to our credit card or PayPal and I reached out again. This time no reply at all. Better Business Bureau indicates for Seating Mind that “As of 2/10/22, this business's Certificate of Formation or Authorization has been revoked by the New Jersey State Treasurer.” Reviews on the BBB site give it a rating of 1.8 out of 5. We are extremely disappointed with this business.

I ordered 2 Herman Miller Chars NEW over a week ago. So far, the order hasn't even been processed. I have to go back and forth from CA to AZ. I sent them an e-mail that if they can't deliver it to Porter Ranch by the end of this week, I won't be here; thus, please send it to Sedona. I got some stupid form letter stating it takes them 14 -20 business days to do anything. I told them to cancel the order if they cannot fulfill it, either in a timeframe for CA or AZ. to cancel it. No answer the meantime, I have already paid. This is the form answer, that I'm sure everyone gets. Dear customer We are still processing your order. Please note: The current free shipping processing and delivery lead time on chair orders is 14-20 business days to ship from order date. We need time to process each order as we ship chairs nearly fully assembled with all customizations and upgraded features installed. Please reach out to their e-mail if your order has not arrived after 20 business days. Please let us know if we could assist you with anything else. Thank you Lenna Customers support Seatingmind.com

all is good.................

The website was easy to maneuver. I could give more feedback if you ever send me my chair though. There have been no updates. It’s been 2 days.

I still haven't received my shipping information

The chair I received was dirty and doesn't stay raised. Terrible experience.

Ordered a new Haworth fern cyber week sale for $599. Got a used chair today. Seriously?! Advertised as “Brand new”

i’d like to improve this review but so far I’m not very impressed. I paid for my chair several days ago and I still have no idea when it will be shipped. I also left a message at your offices in your voicemail. The message said you would return my call within 24 hours and it’s been a couple of days. I am close to requesting a refund.