Charles SchwabReviews of schwab.com

Charles Schwab is good for what they do well. A good place for a checking account and for long term investing. They are bad at trading stocks. The price they show is NEVER correct and if you are silly enough to do a "Market" trade, the price you get will shock you. I did a "Market trade to buy Paypal once and the price I got was higher than Paypal has ever been. I went back and checked some other "Market " orders and the prices were always way above market price at the time of the trade. They do not look for good prices for you. You must always do limit orders with Schwab. You cannot reasonably trade stocks with Schwab, just do long term investments and checking if you plan to use them.

I contacted them about updating some important tax documents. It has now been 2 weeks+ and I haven't heard back from them. I also emailed an advisor directly, who is also not replying. That is honestly ridiculous.

Things are decaying at Schwab quickly. Their departments for doing simple DRS transfers are fully overwhelmed and they aren't either hiring personnel or moving personnel to handle the load. There is a wait queue of weeks to do the 2-3 day transfers. I'd recommend anyone who expects the DRS function to be used on their account to head to Fidelity who seems to be having no issues. Also, the same problem is hitting TDA, another Schwab company.

The worst customer service I have ever faced. The guy named 'Jason' is very rude. Both their website and customer service sucks.

One of the best brokers I have ever worked with. For beginners and advance

Since 1981 I have been with Schwab. For a few years, I was away. My first dealings were 3 Shares of AT&T. That added much to my enthusiasm. Just like a person talking to Elon Musk and speaking; “I am a graduate student. I have 1 share” His talk was the future and today I am sure it is developed. I am sure about some things. Schwab is something I am personally proud of as an adult, not the same kind of money at 28 but at 68 something similar in the scope of “form and substance”

There are some pluses and minuses with Schwab. The negative is that Schwab has a very primitive, and difficult to use IT platform. Earlier today I was not able to login due to Schwab's busted server that would no longer accept my credentials, and Schwab just doesn't have the computing horsepower to have someone write code so that the website can be reset. The most common cause of this type of problem is an overworked server that is insufficiently provisioned. Also, if I want to transfer money from another institution Schwab requires form that has to be downloaded, and filled out with a pdf editor before I upload it back to their website. Communication with the company is very tenuous, and the company won't forward a complaint to their IT department, and the staff wants instead to teach me how to use my computer before forwarding a trouble ticket. I should be able to submit a trouble ticket through their website without calling anyone, but they are real primitive. On the positive side, Schwab is still offering certificates which suggest the company is probably honest. This is in contrast to eTrade which doesn't offer certificate after JP Morgan Chase acquired them. Since Schwab offers certificates I have elected to give them 3 stars even though account maintenance, access, and servicing is very poor.

I wanted to open an account with Charles Schwab to trade stocks and had attempted to do so last evening and again today. It seems it is just a very poorly run website. I can not seem to make it happen. After two tries am moving on.