Charles SchwabReviews of schwab.com

I'm confused by these reviews! Charles Schwab has been awesome! They reimburse ATM fees from other banks and their live chat people are super helpful! I love CS!

Charles Schwab won't let me have an account with them. And let me trade my brother's account because of something "suspicious". I wouldn't recommend them if you struggle with ADHD and maladaptive behaviors

I usually have pretty good luck with Charles Schwab and their customer support teams. However they charged me a fee and did not notify me that the account they charged it to did not have the money in it. So they locked out some of my Trading and I didn't know why for quite some time. You think they would have sent me a message or contacted me if they were going to do something like that. It prevented me from doing a lot of the trading that would have been very beneficial to me. I'm very disappointed on how they handled charging me and not notifying me that I had a $17.60 fee charged.

Charles Schwab that I am providing an opportunity to resolve this matter before I file formal complaints with the SEC and FINRA. Timeline: * June 23: Schwab issued an $87,586 margin call. * June 25: I sold $117,250 of SNDK and transferred $30,000 from my bank. My bank debited the funds that evening, and the Schwab app showed that I was no longer in a Schwab Call, confirming the requirement had been satisfied. * June 26 (2:00 PM): Schwab liquidated my LITE position, causing a $17,000 loss without notice or authorization. The key fact is simple: the $30,000 ACH had already been initiated on June 25 and was scheduled to settle on June 29. Schwab’s own app reflected that I was out of the Schwab Call, yet Schwab liquidated my account on June 26, knowing the funds were already in transit. I called and asked: “Why didn’t you follow FINRA procedures?” Schwab rep said: “You were straight at fed call.” THIS IS GARBAGE. There is NO FINRA procedure called “straight at fed call.” This is MADE UP. This is a LIE. Even IF my account deteriorated to Fed Call level, Schwab STILL had to: 1. NOTIFY me in writing of Fed Call 2. Give me 24-48 hours to respond 3. NOTIFY me before liquidating Schwab did NONE of this. Schwab also failed to provide the required notices before liquidation. Instead, the account was liquidated only three days after the initial margin call. I possess screenshots showing the Schwab Call was satisfied, account statements, trade confirmations, bank records confirming the $30,000 debit on June 25, the ACH settlement date of June 29, and audio recordings of Schwab representatives regarding these events. This follows another incident in May/June, when a Schwab cost-basis error falsely showed a -$100,000 loss, locked my account on margin for several days, charged unnecessary interest, and resulted in an offer of only $250 in compensation. I am demanding: * Reimbursement of the $17,000 liquidation loss. * Compensation for the earlier cost-basis error and margin interest. * Written acknowledgment of the violations. * Corrected tax records. * Written assurance of no retaliation. Deadline: July 11, 2026. If this matter is not resolved by that date, I will file complaints with the SEC, FINRA, and the State Attorney General on July 12, 2026, supported by screenshots, account records, and audio recordings. Charles Schwab has until July 11, 2026 to resolve this matter before it proceeds to regulators.

Schwab is terrible for active options traders. Today I was closed out of an expiring option position at 2:16 central time. No call. No warning. Just a terrible fill. I was sitting there closing things out and suddenly a 40 lot trade is made 45 minutes before the close. WTF. I've been doing this for years. Very responsible. This has NEVER happened before. I'm taking my very active trading elsewhere.

Truly, the best customer service out there. Hard to beat. They're all very smart, super super solution-oriented, and just easy to talk to. The website and app isn't the prettiest but fairly easy to navigate around. Straightforward. Barely minimal changes which I prefer. The services offered is enough for my needs. Their benefits remain same which I like. ATM fees reimbursed worldwide.

Do everything you can to avoid this broker. The moment you need any service they will not be there for you. I am now experiencing this firsthand.

Garbage broker. Making me wait over a week to use my deposited funds? That’s unacceptable in this day and age. I will be taking my money elsewhere. Schwab ruined TD ameritrade.