Charles SchwabReviews of schwab.com

The Charles Schwab website is not showing current up-to-date for Grayscale Bitcoin Trust (BTC) [GBTC] data. When you click on pricing and chart data for GBTC, the site reads "Chart Unavailable", and the "Last Price" is "As of Wednesday, 01/10/2024". Btw, today is January 16, 2024. I called Schwab client services and they said it is a data provider issue. And they also could offer no estimate on when the matter would be resolved. Utterly ridiculous!

After being moved forcibly from TD Ameritrade, I have problems more often than not with their TOS swim app. It's often broken. And their web platform is a toy.

This was the company-chosen broker to manage our RSUs. They are "the best" at keeping them, but unfortunately they were incapable of sending the funds to another account in over a month. I've been told that leading with a complaint is the only way to get a Wire Transfer done. Customer Service rating - zero! They keep asking me to call them only to "verify" my information and keep themselves busy, but nothing else (probably to blame me for the delay for not calling them).

Gold Standard for Customer Service. Schwab is the best. Period. They hire smart, motivated, hardworking people, train them well, and teach them to solve problems, not create them. Sure, I've had some issues with Schwab in the past, but each time I've called and got a real human being who actually knew their job! And wanted to help. And did help. The only reason to bank with anyone else is that you need to hold something other than US dollars (they do not have foreign currency accounts). Schwab, keep up the good work.

If I could give them a -5, they would earn it well. Everything about their platform is difficult to navigate versus TDA. It took forever for them to move the accounts. Anyone with a 3rd grade education would have known to adopt the TDA platform across the board. I hate the thought of trading because I have to look at their crap.

Wish I could give them a zero. They gave up an opportunity to use TD mobile app, but instead continue to use their own hot garbage app. It's not worth the 30 minutes of typing to express how infuriating the differences are. Easier to move to a different broker. Sorry to see TDA go. Happy to leave CS for good.

Their trading platform is not user friendly and their support have not been doing a great job at all. Inčome Čhampiòn investment platform is much better and reliable because I have been using them for the past three months now and everything has been awesome.

Broker made a mistake that sold the stock 6 times and put me in the negative where the checks i wrote for christmas were returned for insufficient funds. when i called and explained if they can please write me a letter stating the Schwab made a mistake and it was not on me they refused stating sorry we cant do that. how do i explain to someone that Schwab made a mistake and instead of a check that was going to help for the holidays is now going to cost them fees for the mistake Schwab made and wont take responsibility in writing me a letter explaining... closing my account i will not deal with a company that does not take responsibility.