Charles SchwabReviews of schwab.com

OMG I have called Charles Schwab six times six times I've been on hold for 30 minutes no one will come on the phone it's totally absurd.. have not yet been able to talk to somebody and then they have the nerve not and mail the 1099s until the 28th of February I seen that gorgeous building you have in Roanoke no one worked there????

Schwab is officially done. I don't expect them to get any transfers once people figure out they are garbage. New people will flee soon after joining. They got rid of a very functional SSE, which looked like it was designed by people with Masters Degrees in favor of the system used by TOS, which they bought, which looks like it was designed by Second Graders with chalk on a sidewalk. Now, in the morning, TOS has to sit there and "UPDATE" for 15 minutes or more while you wait to login. Normal companies would UPDATE whenever after market close and say that... "SSE will be unavailable from _____ to ______ Eastern for updates"... I know, Real Rocket Surgery for the Schwab BOD! I know it's tough!!! It's ABSOLUTELY worthless, so people have to ditch Schwab and pay a transfer fee to move accounts to a different broker or find a different pay service for L2 quotes.

Schwab sucks, plain and simple. They change their rules. For instance, I was in a 50% maint. play and was borrowing 10%. They margin called me the next morning. They said the stock went "conditional" all the sudden. They have no idea how to operate their TOS unless you get a hold of the right people which could take 10 phone calls. Pure garbage.

This company should be deleted or closed. You suddenly brought the rules that one must refer people before earning, which was not part of your terms before. Referring should be additional earning not compulsory. I will drag you for life for your scam. Refund my money I don't want your investment anymore. Don't misbehave with Nigerians.

I need an ATM card for international cash withdrawals without fees. Many said Charles Schwab is the way to go. Yesterday I opened an account and tried to add an external account to link to the Schwab account through the Schwab mobile website, IMPOSSIBLE to do! The first message I got was basically, can’t link accounts now, try later. After several other failed attempts, the message changed to can’t link accounts try another method. I called customer no service 5 times today. WASTE OF TIME! How does NO ONE on the customer service line have the training to resolve this basic issue? HOW? Their suggestions was to print a form, fill it out, mail it to Schwab. I HAVE NO PRINTER! Go to a local branch and get it done there. I HAVE NO CAR! I am relocating internationally, those things have been sold. Try using Google chrome to open the mobile website. GOOGLE CHROME, SAME RESULTS! They suggested using a device other than an iPhone/phone. Again, SOLD, there was not one person who said to me I will add the account for you, what is your external account information. Apparently that makes them too liable, as they don’t know who I am. Yet they don’t need to know who I am if I could get their trash mobile website to do what it is SUPPOSED to be ABLE to do! I finally I gave up and closed the accounts!!!! What a waste of my time!!!!! How does a MULTI BILLION DOLLAR CORPORATION not have a functioning mobile website or customer service reps who are trained to resolve BASIC ISSUES? HOW???UNBELIEVABLE!!!!

Fraudsters!!! Contact the website/team in my title review for refund! ,I realize my €30,000 was frozen from my account but I successfully got a refund

Charles Schwab started out as the 'used-car-salesman' of the brokerage world and nothing has changed. Incompetence and confusion at every level of customer service. It took me two weeks and more than 2 HOURS of total time on the telephone to get an incoming international wire coming from my own bank overseas to work and register - including two failed attempts that cost me big service charges on the sending end for having to re-credit the money to my original account. And on the third attempt, my name and account number did not register in their system and I had to spend another 30 min on the phone with them! I NEVER had a single problem wiring international money to my old TD Ameritrade account, not in 15 years. I never had to speak to a single person. If they cannot manage such a small transaction, how can they possibly be trusted on a larger level. PLUS, there is no way to choose music or silence while waiting on the phone with them. You are forced to listen to the endless, monotone chatter of a voice bot reading off the day's market news - either 1) a clear hostage-taking of clients to force-feed them with news that just might cause them to make new investments... or at the very least 2) a not-so-subtle negative-incentive to deal with them only by electronic message and never again by phone. Either way, slimy tactics for the financial world. And MOST of all, how can you trust any financial advice from a brokerage firm who is using such a tactic to increase their business? It's a window into the entire corporate culture there. My advice, rename and change the entire company and it's culture and don't let anyone ever know if has anything to do with Schwab Co. Inc.

Before my account was transferred from TD Ameritrade, a rep named David Connor reached out to me asking me to let him know when I`m ready for the transfer. I explained that I`m not ready and I need to transfer a couple of positions out before they disable my trading for up to 3-4 days, in order to make sure I`m not stuck in positions I cannot close out during the transfer. No answer to my email, but two days later they went ahead with the transfer and sure enough disabled my trading access for the duration of the transfer. If I had wanted to close a position, bad luck. Not much they could have done to destroy my trust faster and more completely. Some other things that went wrong: - Charged me $50 for the transfer to which I never agreed. In fact, I didn`t even know why they charged me that amount until reading other reviews here. I had emailed them asking why the amount was deducted from my cash balance but they never bothered responding. - They forgot to mention that after the "seamless" transfer a bunch of real-time data feeds won`t be available and the fundamental analysis part of TOS will be gone - They gave me ~24 hours to download my past statements which are now all gone (again this is after they went ahead with the account transfer after I specifically said they should not yet)