Charles SchwabReviews of schwab.com

6 months of getting jerked around to open a Trust account. Never happened. Fill out application and they say it is wrong. Fix it. Still wrong. Fix something else. Now want more items sent. Sent them. They send emails asking for same thing 10 or 12 times. Every 2 weeks. Then finally gather info and then ask for more. Want entire Trust which Trust lawyer says no. Privacy issue. Finally say what was sent is OK. One more thing. Provide it. Get another email asking for what had been resolved. Then send email after 6 months of this to say application has expired and do it all over again (all 17 pages). And send original Trust. Avoid this company.

This is a scam company, countless issues upon issues and I contacted their customer care yet kept on being postponed with this excuse and that excuse was even told to deposit more. I found an article on Quora and it helped me alot.

I can see that most other reviewers share my low opinion of Schwab. I had just been subjected to an "authentication" test which I failed! As a result I was locked out of my own account. Fact 1: all my answers to the silly questions were correct. I happen to possess an exceptional memory. 2. to lock one out of one's own account is simply criminal. 3. I am delighted to pull my money out of Schwab and deposit it in a place where representatives of the so called customer service are not enslaved by an inordinate number of unacceptable rules. Happy to divorce Schwab. Tomorrow I am going in person to effect separation. I only regret not doing it much sooner. Frankly, there are countless financial companies happy to "keep" you money (you gain a little, they gain a lot). Schwab is merely one of many and one that I emphatically do not recommend. Thank you.

I am a TD Ameritrade customer. I live in Japan. I used to easily move money back and forth from my margin account to my US bank account. My equity per cent is currently 56% but it will not allow me to withdraw. I called Schwab and they told me to call back because the department I needed wasn’t open. I called back and they put me on hold for several minutes and when they got back on, they said it’s because I am an international account. So I asked them what per cent do I need to be able to withdraw and they said they didn’t know. I said is it 100% and they answered PROBABLY. So I don’t know how I can even get hold of my own money.

Horrible company and industry designed to keep the little guy down. 25k PDT rule. 4-5 day hold on funds after deposit. Even for clients who are known to have cleared funds over and over, they still hold funds 4-5 days for every cash deposit. Horrible company, horrible trading industry designed to keep the little guy down and out and the big guys well fed with opportunities. I will close my account and never participate in this industry ever again. I don't need it in my life. I don't need this industry at all to have a good life.

trying to make an in-service normal withdraw from my 100% vested 401k, they told me there is a 10 day waiting / hold period just access my own money. Trans America was 48 hours and the funds were in my bank. Schwab needs to get with the program before they are on the outside looking in. I would dump them if it was my choice unfortunately it is not...

I transferred my IRA from Merrill with a promise of an incentive bonus. The transfer itself was a nightmare with errors/omissions in the lot details and cost, but primarily with their response times. The time by which my bonus was supposed to be paid had come and gone, and again, they won't respond to my inquiries. This company sucks!!! SCHAAAAWB!

偽会社です！カスタマーサポートシステムはありません。出金をリクエストした後、待たされ続け、誰も対応してくれませんでした。その時初めて、騙されていると分かりました。DPに登録されていた名前のおかげで、1週間も経たないうちにお金を取り戻すことができました。 Fake company! there is no customer support system, i was kept waiting after i requested to withdraw my money and there was no one to attend to me, that was when i knew that i was being scammed. The name in my dp helped me gain my money back in less than a week.