Charles SchwabReviews of schwab.com

It takes years for Swab to adjust a custodial account to reflect a child reached maturity. I never would trust Slop again.

Stay away at all costs! They stole $400k when one of their overnight brokers screwed up an order and they are refusing to let me listen to the call. Lawsuit here we come!

27+ year trader and this is the worst brokerage ever. I was an ameritrade account holder. Schwab purchased ameritrade. Multiple times I had sent funds of 190k to credit into my account and, although they located it, they could not credit and sent it back multiple times. They could not even push forward a simple wire. This company is inept and caused me to lose over 100k due to their lack of ability to take care of customers. Highly recommend finding another brokerage if you want to make money and work with an efficient broker. I will be moving my money to another. I am a CEO myself and value my customers better and it's a shame they don't listen to their customers, or find ways of resolution, to better their process. They are losing a long time day trader and past loyal customer (more of ameritrade as I would never recommend Schwab!!).

They deserve minus stars. Martin Smith, a supervisor in the Indianapolis office said he would credit my account for $1200 because of an error I made in a trade causing me to lose a larger amount of money. The credit was not issued in my account.

I only buy stocks when downturns happen. Last Friday I put 10,000 in my swab account, it's Wednesday and I still don't have access to my money. Good buying options will be gone when I finally get my money.

I am highly disappointed by what I've experienced with this company. They are unreliable and you will find it difficult to get your money out from them. Please, stay away from them if you don't want to lose your money. I've stayed with PAIVA. The experience is different because I've been getting my payout without any issues.

Like others have mentioned before me, constant updates breaking the platform and data interruptions. Usually while something big is happening in the market. If you are in to buy and hold for 50 years, this might work for you, but if you are trying to trade even every couple of days, too unreliable. Leaving Schwab.

Schwab is my number one bank. When it comes to banking, Schwab & Fidelity are incredible and every other bank is a distant third. Let me give you a short history. About year 2000, I opened an account at thinkorswim (TOS). In those years, TOS was a stand-alone broker. TOS was certainly ok. Then TD Ameritrade (TDA) bought TOS. And the combo of TDA & TOS was ok. About that same time, I independently opened a checking account at Schwab. And Schwab was certainly ok. Later, Schwab merged with TDA, so now TOS is part of Schwab. For me, that merger went extremely smoothly. Everything carried over. Schwab deleted my Schwab One brokerage account (because it was redundant) and I continued along with my TDA brokerage accounts and my Schwab checking account. Everything was merged under one profile. I had zero problems resulting from the combo of the companies. I give the Information Systems Department at Schwab six stars out of five because everything continued perfectly post-merger. Now, I have a few ETF’s at Schwab but I mostly use Schwab for checking. I pay a few bills using Schwab and do a tiny bit of trading at Schwab. Altogether, I have five figures $ at Schwab, so I am certainly ok with Schwab. I use Symantec VIP authenticator to log into Schwab and it works perfectly. Symantec VIP prevents an imposter from obtaining access to my Schwab accounts. I have not experienced any outages at Schwab. My customer service experience at Schwab is always five out of five stars. The Schwab website always works perfectly for me. I have experienced only one problem (explained below). There are a LOT of negative Trust Pilot reviews of Schwab. I suspect a lot of those unhappy people are customers of Schwab Advisor Services - something I have zero experience with. Obviously, their entire relationship with Schwab is much different from my own. I am a self-directed trader, so I make 100% of my stock market decisions. I do not look to Schwab (or anyone else) for advice because I am very experienced in the financial markets. If I had no knowledge of the market, and if my time horizon was long, I would invest in a diversified broad market ETF like "SCHB" or "VTI" and do something else with my time. I would not pay a lot of fees to an advisor. This is not investment advice, just what I would do. I am not an employee of any brokerage firm. My review is strictly based on my experience as a customer of Schwab. I recommend that you give Schwab a try. Post Script: Only one issue with Schwab. Their technology department has a offensive habit of rendering perfectly good hardware obsolete for installation of their mobile apps. In other words, without warning, one day when you attempt to use the Schwab mobile app, you will receive this type of message: ”Update application. The Schwab mobile app is no longer accessible on iOS devices with operating systems older than iOS 17. . . .” Or a similar message for Android users. I have a perfectly good iPad which runs everything I need except the Schwab mobile app's. Frankly, I do not wish to waste money on a new iPad only for the purpose of making the technology people at Schwab happy. If this is important to you & this bothers you, avoid Schwab because this kind of BS is SOP for the systems people at Schwab. You are immune from this if you never use any of the Schwab mobile apps. If you buy the newest hand-held technology every year or two, this will not be a concern for you. If you process all of your transactions on the Schwab website, this will not be a concern. PPS: Tastytrade is my number one broker. IF you are an options trader, check out Tastytrade because I prefer trading on the Tasty trading platform (compared to Schwab’s thinkorswim). Just my opinion. I used thinkorswim for many years and it is certainly an ok options trading platform, but I prefer Tasty. PPPS: The HUGE downside to both Tastytrade and Schwab => They have not figured out a way to stop ACATS fraud before the fact. They only thing they offer is => "if you are affected by ACATS fraud, be sure to notify us in a timely manner." In other words, Schwab and Tasty fix fraud after it has occurred. But only if you notify them right away. If you fail to notice the fraud immediately, then "too bad, so sad." If you are concerned about ACATS fraud, get an account at Fidelity (Fidelity knows how to stop fraud before it occurs).