Charles SchwabReviews of schwab.com

I tried support, emails, live chat. Nothing. The solution? It's in the profile picture. That name changed everything.

I am absolutely convinced they have lost many people's funds with unrealistic promises. There is nothing that will stop me with PAIVA. They deliver exceptional service and hassle-free payments, making them the best alternative.

If there was a minus 3 that is what I would rate. Investing is they want your money. The problem comes when you want the money out. If this is from an inheritance, then just stand-by. The local offices have no idea how to proceed. They required all the documents and certificates, no problem. NOW they will assign an estate representative. They will give you the run around for the next 2 to 3 months. Then part of that is they will not take your call, if they respond to a message, it will be delayed. Then they will ask for more documentation of which they already have on file. They continue this do loop until they get tired of harassing you. Eventually they will send your funds to all parties which have all filed an individual application. If you know you are going to pass, get your money out. Otherwise make sure you pick an heir that is persistent and downright aggressive, and they will face an extended frustration.

Horrible bank. Do not ever trust this bank. I rolled over my Roth IRA and requested them for a debit card. Chased them for 5 times . Each bank representative gave me a false answer . Even tho I transferred money into their brokerage account . they were not ready to initiate a debit card.i needed the card urgently for an international travel and Mike from the banking brokerage account was very uncooperative . not at all ready to initiate the debit card even tho I transferred the min amount into my individual brokerage account.

Schwab website and user interface is terrible relative to the now defunct TD Ameritrade, which of course was acquired by Schwab,

We had a terrible experience trying to open a new rollover IRA for my wife. Our accounts are linked so their system kept trying to open an account in my name. Then there was an extended delay actually getting the account opened due to actual physical paperwork needed. Now, they claim the forms they provided my 15 days ago are now out of date. How are they still in business?

I hate Charles Schwab, the customer service are horrible and their system is trash. As a whole a trash company

I was with TD Ameritrade for years. The integration with Schwab has been nothing but a nightmare. I had to open another account in 2024 and was denied the level to be able to trade spreads for Options multiple time even though I had authorization previously. I then closed my account shortly after. 1 year later Im wanting to use TOS for demo trades and I filled out an application, only for the account to be denied due to "business decisions"... What does that even mean?? I rarely leave reviews but this was a waste of my time and it's been a terrible experience.