Charles SchwabReviews of schwab.com

I've been using Charles Schwab for banking for 11 years (and investing more recently), and they have been excellent across the board. I felt the need to add my review as I simply don't recognize the company being described in the flood of 1-star reviews. - Customer service is consistently quick and helpful. I almost never need to call, but when I do my wait is only a minute or two, and the reps I speak to are always friendly and informative. - The banking side is basically flawless. Free checks, free debit card, very on top of suspicious activity (which is easily resolved over text), no ATM fees, etc. The only drawback is that there isn't really a way to deposit cash, so if you need cash flow a local bank account is crucial. - While I know many people are upset that Schwab doesn't have an auto-sweep in their investment accounts (like Fidelity), I'll gladly take the trade-off seeing that they seem to be allergic to charging me the kinds of fees you see from Chase or BoA. Now that they are rolling out fractional shares of ETFs, it's basically a moot point. - Unlike many online banks, Schwab supports wire transfers from your brokerage account. This was extremely helpful when I closed on my first house. - Now that I'm investing, I've been very impressed with the tools and site layout. If you don't know what something means, there is probably a tooltip right next to it to explain. You can absolutely make a stupid mistake, but if you do it wasn't for a lack of information. Just speaking generally, in 11 years of doing business I can't recall any significant issue, and they always make me feel like my business is valued. This was true even when I was working part time and living paycheck to paycheck. I can't speak to the local investment branches as I haven't been to any, and I also can't speak to the horror stories in these 1 star reviews as they are so different from my own experience. I do find it at least somewhat suspicious that so many of them seem to be hyping up other companies and products that nobody has heard of. There's a reason that Schwab is consistently brought up in discussion alongside other reputable investment firms such as Vanguard and Fidelity. I would easily recommend Schwab to anyone I know, either for banking or investing.

My information is consistently wrong, it takes forever for them to initiate a trade and takes forever to get a live person. Once you get a live person they're demeaning and condescending? Not a good platform for trading at all. I really miss Scottrade!

Charles Schwab is a dishonest company that cheated me out of my retirement funds totaling $246,000. They have recently reached a settlement in a class action lawsuit involving millions of dollars, which was filed by previous TD AMERICAN clients who, like me, lost their investment savings due to short sales, reduced completion, and restricted trades. I highly recommend conducting extensive research and due diligence before investing your life savings with this unethical broker.

Investing since 1980 with many firms and banks .. I must say Schwab is the best in every area .. since they bought thinkorswim .. no issues service and tools are top rate

Been with Schwab for many, many years and have always found the most professional, efficient, and friendly service. The website is accurate and full of information on investing. When I see bad reviews, I'm wondering if we are all talking about the same company.

Both services and customer support are poor. They are manipulators and it's obviously impossible to get paid here. I have been scammed and It was so disappointing and heartbreaking. Being with ## Crop#mines... # has been exceptional, payouts are steady and with ease.

Let me explain why Charles Schwab Bank has such an ATROCIOUS review rating. Let's start with the fact that you may be blocked and banned from accessing your account, as I was after being a client for over 20 years. Moreover, after closing my account and receiving an "official" Schwab bank check for the balance (meaning there is now a zero dollar balance), I am notified that the account is "under review." For what? I deposited the check (Or should we now say rubber check) into a local bank where I have an account and after 7 days it has not posted. So what's next? Will Schwab say that it is a fraudulent knock off? We appreciate that Schwab proactively monitors fraud, however, when you are treated like a criminal after verification, that is unacceptable. The security team (so-called) may know security protocols, but absolutely NOTHING about technology, so BEWARE. Case in point: I was told that I had to have my device wiped. Well..DUH...Schwab...you can do that right from the device -- a complete "factory data reset". In fact, Samsung's official website states that you will have a "clean slate." Oh..contraire...that doesn't suffice for Schwab; it must be done by a third-party shop. Guess what? The shop said: "There "is nothing wrong with the phone, so we can't wipe it." Unlike computers that use RAM memory (physical chips that you can add) where a bad actor could potentially reside, cell phones are one solid state drive. One would have to carve out a niche in memory and cloak their nefarious activity. Moreover, if that were the case, your device would not operate properly. Is it possible? Perhaps. Is it probable? Hardly. Now, let's say that one party in a marriage is cheating. You can install software that will track activity and send it off site. But you need physical access to the phone to do it. Don't ever do business here. There are other reputable choices. This is the whole truth and nothing but the truth, without hyperbole. Thank you for reading this review.

The profit returns has been extremely poor and the customer support has been highly manipulative and unprofessional . Giving Quick... #VIP... a try has changed everything for the better . The returns has been excellent .