SaunaKits.comReviews of saunakits.com

Extremely helpful folks and I used the Chat feature to answer all my questions. I suspect they're even better over the phone. Highly reccomended as a sauna source.

John was amazing to work with and he helped me every step along the way. He was professional and timely in all communication. Would definitely recommend John and the Nordica team.

Matthew went above and beyond for me. I accidentally put in the wrong email address and he not only gave me options to help fix the error myself he went through several steps in the background to get the problem rectified and made sure I had access to my invoice and LMN. He kept me updated as new information was given to him. I appreciate his attention to detail and the pride he takes in his job and the overall customer service that he delivers. The shipping information was sent quickly and I am excited to get the sauna.

I ordered our sauna online and "chatted" on their website then emailed with a ton of questions before we purchased. Eric was a real human, and not a bot and he was super helpful, patient and knowledgeable. We got a great price, quick confirmation of our order and feel like the communication was excellent.

Great customer service. I'm building this sauna myself and doing it on a tight budget. The customer service team worked with me to bring the cost into an affordable range. Thanks again!

I just ordered today and Matthew on the chat was very helpful and patient, making my dreams come true.

Great customer service and price matching! Delivered fast and in tact. Will see how the setup goes.

Nordica Sauna was very helpful with providing information on delivery timing and were willing to work with us to get our sauna delivered prior to a certain date. They have also been supportive with guidance on all the items and sizing for our order, along with support during building the sauna.