SaunaboxReviews of saunabox.com

Wow! The whole Sauna Box Solara purchase, delivery, set up and use were great. I use it almost everyday. I am so glad I bought it.

I have owned a sauna box since last year. As a disabled veteran that has had multiple surgeries. And going through rehab. The sauna box is a great tool in the rehab process! Plus during the winner it definitely helps especially on cold days. I needed a replacement chair in ordered fans for this customer. Service was great! Both orders showed up really quickly. I also recently had an issue with the steam container that sits in the sauna itself. When I emailed customer service to explain what was going on, they responded very quickly and sent out a replacement. The quality and durability of the sauna box is amazing! But what makes sauna box even better is the customer service if you ever have an issue. I am a customer for life with this company!!!

Their customer support team was unbelievably fast, thorough, and invaluable. They are a model for others to follow. I'm still kind of stunned by how responsive they were to all my questions. Nice support strategy and good hiring, SaunaBox!

Its a cheap made fabric tent with flimsy heating panels and red-light system that is at best dollar store quality. The site claims 160 degrees but I have not gotten that or even close, 120 is best so far. When customer care was contacted I have been ignored thus far. Their website only allows you one chance per order number to initiate a return. The choices for a return are open box with damage or open box no damage or open box missing parts. Once you pick one it says you are not eligible for a return. There is no starting over after either, once your order number is in thats it no more chances to pick a different option. From my research online all 3 options lead to not eligible statement. Iam now going to my credit card company for a fraud and misrepresentation.

Love the sauna, it has worked like a charm everytime I have used (almost). I have purchased and used a dry sauna from "The PodCompany" and it is not a product I would recommend. SaunaBox's steam sauna has been reliable, consistent, high performance, and easy to manage. I will most certainly be purchasing another one from SaunaBox if the need ever arises. Very pleased with this product and my purchase. I will say, having worked with a few different customer service departments in this line of "wellness" products (cold plunges, saunas, etc.), getting your money back tends to be quite difficult. SaunaBox is reasonably priced given that context. Still waiting on close to a $800 refund from "The PodCompany" for their sauna. Definitely will never purchase from PodCompany again. SaunaBox, however, has my loyalty as a consumer/customer. Well done.

Amazing sauna,love the red light therapy.Gets very hot and is well worth the money.

I use my SaunaBox daily and have noticed more energy, betters sleep, lower stress and better overall feeling good.

Love my sauna! I was very impressed and happy with the quality of my sauna and how well it works. Sooo nice having in my own home. If you've been wanting your own sauna, you won't regret getting a Saunabox!