SantanderReviews of santander.com

Interest rates are terrible. My car dealership set me up with this company for my car loan telling me the rates were extremely low. I took out a loan for 13k. Have paid on the loan for 24 months. 326 a month. So I've paid 7,824 and yet still owe more than 11k. Incredibly ridiculous

Ich bin sehr unzufrieden mit dem Service und der Werbemasche

bad reviews only. hm...

Jeg vil egentlig overhovedet ikke give nogen stjerner til Santander men bliver nød til det, for at få love til at skrive. Min elskede mand døde af kræft den 28. april 2017. Han havde en motorcykel som er forsikret i Santander og en lille restgæld tilbage på den. Forsikringen dækker denne gæld hvis man dør af sygdom eller en naturlig død. Det må man sige min mand gjorde. Han fik konstateret kræft i september 2016 og levede de sidste 16 dage i april 2017 - i et mareridt af kræft på Rigshospitalet og døde ligeledes der. I starten af maj 2017 kontaktede jeg Santander og spurgte hvad de skulle bruge for at behandle sagen. De kunne først oplyse noget når skifteretsattesten forelå. Denne sender jeg så samme dag. I slutningen af maj 2017 beder de om dødsattesten og den sender jeg ligeledes samme dag som jeg modtager mailen. Den 31. maj 2017 efter at have rykket for svar og bedt dem læse det der stod i brevet (som de sørme havde overset) får jeg tilsendt en fuldmagt, som jeg skal underskrive, til at de må kontakte læge m.fl. for at få dødsårsagen. Jeg underskriver selvfølgelig og sender tilbage samme dag. Så skal de lige pludselig i juni 2017 også bruge min mands læge til at skrive om dødsårsagen. Min mands læge har ALDRIG været inde over sygdomsforløbet, som jeg forklare dem. De skal bare ringe til Rigshospitalet - de har min fuldmagt. Men nej de skal bruge hans læges forklaring. En som har mistet sin elskede orker ikke kæmpe så jeg samtykker bare og har ikke haft overskud til at gøre mere der efter. I dag den 13. september finder de ud af at lægen ikke kan oplyse noget for han har IKKE haft noget med min mand at gøre i hele dette sygdomsforløb. De skal kontakte Rigshospitalet. Dette får jeg oplyst af advokaten. NU ER JEG GAL og har fået kræfterne tilbage - boet kan ikke afsluttes før de har færdig behandlet sagen. Jeg ringer straks til dem. Jeg får så af vide at de skal have kontakt til Rigshospitalet for det er dem som ved hvad min mand døde af???????????? Dette oplyste jeg dem om i maj 2017 og advokaten oplyste det til dem i juni 2017. Jeg er SÅ rystet!!! Mage til dårlig sagsbehandling skal man lede længe efter. Et er, at man skal kæmpe med sorg men at man også skal kæmpe med et inkompetent og totalt ringe forsikringsselskab som gør at man ingen mulighed har for at forsøge at komme videre i livet er helt umenneskeligt. Næsten 5 måneder har det taget dem og det er IKKE afsluttet endnu. Hvad er det næste de skal have???

A truly awful customer service experience. Endless holding on the phone as one incompetent teenager in some call centre diverts you to another equally useless idiot, to be told the opposite of what his predecessor told you. If you cannot run a bank using mature, responsible people, then, er, don't! I have never dealt with a less competent operation: outsourced to the hilt and a headless chicken. As soon as I can close this account I shall. But as with everything Santander, this simple function is beyond their wits and I shall need to be put on hold......again......yawn.

Company is a joke they have no confidentiality they don't even care what the customer wants. With so much fraud and cheating going around this bank needs to learn to communicate with its printing houses. What type of pathetic company cannot tell its printers what to print. Grow up this is not secondary school and tend to your customers requests. Your online banking is a joke just like this whole bank is now. Avoid don't bother joining they hang up the phones on you and your requests are a joke to them for you to waste your time and get nowhere. UTTERLY USELESS AND PATHETIC.

Tried to open up a basic current account. Had to wait nearly a week for a reply only to be told the underwriters had rejected my application. Absolute waste of time.

I luckily bank with two other institutions and opened and account with Santander as they were offering a higher savings rate. Not only was it a bait and switch - the rate is variable, I understand that, but they drop the rate significantly after 3 months and still continue to offer it! They would adjust it only if I added another 10k! I said, but the sign as you enter the building is still offering the rate. It was explained that was only for new customers .... hahahaha! They had my address incorrect and sent a debit card I didn't order to someone else and I am still waiting for my 1099I! I honestly in all my years have never experienced such incompetence. These were the offices located in Cape Cod, MA, but the customer service line is deplorable as well. I have never had a worse experience with any other company - stay away!