SantanderReviews of santander.com

I visited the Walsall branch to enquire about my current account and possibly change details. When I entered the place there was only one assistant on duty at the tills and one in the customer area, currently dealing with a lady in the private office. I sat in the waiting area next to a man and enquired if he was waiting to be served. He informed me that he was waiting for his wife who was the lady with the assistant. Apparently she had been in the office for 15 minutes already. The assistant went upstairs and returned after about 10 minutes. She asked me if I was waiting and would only be a few minutes. Fifteen minutes later she goes upstairs again and returns after another five minutes. After 30 minutes I was beginning to wonder if the customer was making a bid for a multi-national company. After 40 minutes I'd had enough and left. Banks are currently closing many branches. Given the number of staff on duty at the Walsall branch, Santander may as well close it as the service is next to useless.

Will you PLEASE sort your App out. It is an absolutely miracle IF it actually loads. I don't need advice on tech, it's a simple App and you are too Greedy to do a simple task. Lloyds app is the Bees Knees. You are a BANK, I could code it better. It's a New Year and still the same. Sort it out of I'll Quit and go to another Bank. It's beyond a Joke!

Lock you out at random, no explanation, but your payments on hold, try to get through to them a number of times as you have no choice at all apart from to call them, always on hold over an hour, then get put through to the correct department, then on hold again, then get cut off. And they hold your money and account hostage. Absolutely disgusting. Not recommended in the slightest.

Habe mein Konto gekündigt Ich bekomme kein Antwort schreiben, Bestätigung. Und das Konto wird nicht gelöscht. das ist jetzt 3 Monate her. Sehr schlechter Service

AVOID AT ALL COST! They are very keen on seeing you fail to pay in time so they can charge extra fees. To achieve this, they will not send information so you can pay from an international account, will not send any invoices by mail so you can get details required to pay from there and of course charge you the very minute after the payment is due. The only payment details you will ever find are on their webpage, but will at most work for local transfers. The customer service is abysmal, and won't assist you in any way whatsoever, and treat you extremely badly, as all parts of this company does.

Came good for me when all others had failed! Around 8 years ago, I had to set up new accounts and get a rather eye watering loan to pay off debts accrued by my now ex wife and buy her out of my business. I finally got divorced and had more debt to clear up than I want to even remember. A somewhat desperate conversation with a colleague led him to tell me he had previously had a good experience with them when he set up his own business, so I called Santander while working on a job there and then. Within little more than an hour, I had laid the foundations to set up a new personal account, two new business accounts and got a business loan to get my new business back on track. Never had to go to a branch, never missed even an hour of work, did it all on the phone while I was working. In the 8 years that have followed, I have moved pretty much everything I can into the hands of Santander and I can honestly say they have given me pretty much faultless service! I now have their credit card, their mortgage, their Euro corporate currency accounts, business current accounts, Deposit accounts and now also a COVID19 bounce Back loan which has helped me tremendously. The Cashback I get from both my credit card and my personal current account more than covers the monthly charges, in fact it's almost double what it costs in bank charges, so no complaints from me at all. If you want me to find fault, it is that if I want to pay a cheque in, I have to travel a fair way to find a branch, but tend to route past one when I need to and I can always post cheques to them if I wanted to. In practice, these days, if I get one or two cheques a year it's as much as I see, so not a huge problem.

I had a basic account from them, applied online, had the Santander App, then after few weeks they stupidly blocked my account. I had lot's of inconvenience changing my details with my employer, Absolutely Disgusted with this stupid Rubbish Santander Bank,please everyone if you apply with them make sure you know what you doing first, this bank will fool you give you the account then Block you later I don't recommend Santander Bank to anyone Rubbish!!!

Wir haben es nur mit Hilfe eines Anwalts geschafft den Santander Credit loszuwerden. Wir haben sehr viele böse Überraschungen gehabt. Die Clever Card kann ich nur raten Finger weg !!!!!!! !!!!!!!!!!! Wir versuchen seit 2 Jahre da raus zu kommen. Der Anwalt kann nichts machen. Zinzen monatlich sind 107.00 Euro zu bezahlen. Man versicherte uns dass eine monatliche Rate von 75.00 Euro ausreichen würde um die Clever Card abzubezahlen. Hat ich sogar schriftlich bekommen Bis die böse Überraschung kam. Mitarbeiter sind unfreundlich und man wird bombardiert mit Anrufen SMS und E Mails. Nie nie wieder