SantanderReviews of santander.com

Man tror problemet er løst, men af ligevel dukker det samme problem op måneden efter, de har ikke styr på hvad de selv laver.

Tried to phone but kept waiting for 10 mins and then cut off. Next tried the 'live online chat'....2 hours later still no response. Perhaps their 'live online chat' is actually dead

atención telefónica buena.

Vil indfri restgæld på leasing på rest 26 måneder, som en tidligere medarbejder fik etableret. Det kunne jeg godt, så længe jeg betalte renter på alle 26 måneder, og så lige en ekstra "dummebøde" på 1.650.- oveni. Så det er billigere at fortsætte end at indfri. Afhængig af hvilken medarbejder man for fat i er der forskellige indfrielsespriser.

Nuremberg branch. Woman on front desk is rude and unhelpful. Couldnt access balance or withdrawal and she tried to speak to me like I was an idiot. Thankfully, the online banks are putting companies like this out of business.

The worst bank in the world! Do not ever use them!

I was with Abbey Business banking previously, when this rolled over into Santander when they were purchased by them, so been a customer for years... I work in an international niche and am a Brit currently under contract in the USA. Over a week ago my biz debit card was shut down due to an 'alleged' online banking fraud. As this is the card that was paying for my motel/hire car and living expenses you can only imagine how difficult life has been. I too waited for 55mins on their useless 0800 number which burnt through my UK phone £100 buffer. I also was then also locked out of my biz account to transfer funds to my personal account which caused stress beyond belief. It's been over a week and no new debit card has been issued and sent to my UK home address? Which then at huge expense to me has to co FedEx to me in the USA. Here's a thought Santander why not allow email contact with yourselves to sort out emergency customer difficulties? Also run a WhatsApp support number so if folk are trapped in a Kafkaesque loop with you they do not loose hundreds of pounds in wasteful futile 0800 calls. As soon as this contract finishes I'm done with this terrible group.

First of all, I'm a Belgian living in Spain, so I'm aware that stuff doesn't work as well as I'm used to. But still, for a multinational bank the level of service I'm receiving is just mind baffling. The app literally doesn't work. It super user unfriendly. It feels like a 5y old made the app. I've been trying to deblock my card for the last 30 minutes now. Everytime I go out the app or I need to look up something, it block or an error occurs. It's literally giving me stress to use the app. The competence of the customer support team is also not great. Don't want to be too negative here, I feel the service of the people (cs, reception, agents) is okay. It's especially the app that is very very very bad and also should be easily fixable with the huge budget (I assume) they have.