Intrastate to international freight carrier, covers all states as well as Puerto Rico and Virgin Islands.
Saia Motor Freight Line, Inc. (saia.com) has 75 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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Cam
Worst shipping company I have ever I have business with, the online system is not professional and my package took forever to get delivered. My first and last time to do business with this company. I rather do business with professional companies.
EXPLORING WITH MUSCLE THE R.
I ordered a rear bumper cost me over 500 dollars and it's just sitting in the back of there truck not in a box sliding around its scratched nicked. Horrible shipper becareful don't use this company.
Kent T.
SAIA has never picked up our load. First attempt, driver would not wait and was very rude. SAIA supposedly scheduled a second attempt but has yet to pick up. We had good luck earlier this summer but this fiasco has us scrambling to another carrier!
Freight M.
Saia advertises great rates through brokers but then ALWAYS does a fake reweigh, often with a Class change, that results in a much higher price than you would have chosen from the list of carriers. Will never use them again,
Michael T.
This is the worst freight company ever I have used them 3 times and they are never on time with pick up or delivery by days not hours. Worst management ever when it comes to customer service. One shipment I had to go and pick up at there warehouse or wait two weeks for a truck to come my way
Alberto
Very good. The guy who delivered our shipment yesterday with Pro Number | 12082061210 was friendly and took great care of the goods, making sure everything touched the ground safely. I will definitely use this company again for all future shipments.
Triple M T.
Want to give our delivery driver a 5 star review! Richard Pulaski went above and beyond to make a delivery to us. Our driveway was closed and he went on google maps and found a path we were using to get in. When he saw he couldn't get the semi through the pathway he walked over and found one of us. We were able to take a forklift over to where he parked and get the pallet.
Spencer H.
Saia delivered a 1100 lb piece of equipment that was on a custom made wooden pallet for this equipment. It was delivered, but there was significant damage to the pallet under the machine. Upon receivers inspection, the machine was damage in multiple spots requiring replacement part, repainting and many weeks of hassle getting it back to acceptable. The machine still has damage to the frame. Based on further inspection, it appears they lifted the pallet with a for lift, but didn't lift it level. Instead they lifted the front of the forks only, causing all the weight to be on one cross member of the pallet, which broke and the forks made contact with the machine in at least 3 spots. They never reported their fork lift drivers mistake, we know they knew since they threw the broken pieces of the pallet in the bed of the machine and delivered the broken pieces of wood. Horrible company.
