Saia Motor Freight Line, Inc.Reviews of saia.com

Had a store delivery, nobody called in advance to schedule it. driver arrived and droped the crate on the road and left. no signed bol, no nothing. this is just unexceptable

Had Saia pick up 4 loads this month. Every one of them we received extra charges on from weight verification, inspection fees and even a redelivery charge of over $650 plus $350 line haul charge which was more than our original shipment cost! Terrible business and won't be shipping with them anymore.

As a grateful customer I want to share my thoughts that driver Kevin V, out of Greer SC, did a terrific job for me today. He demonstrated good decision making, safety first and creative problem solving. He went above and beyond and he represents Saia well. Michael H

My merchandise arrived with damages clearly done by the fact that the items were moved on a multiple drop load and not properly restabilized . We wrapped the item and still the damages were very intense .worst part is that they are just saying that they will not cover the damages because there is no evidence that it was caused by them . very poor service . never again

Saia was late delivering and artificially increased the load weight by an extra 500lbs. The issue here is that the amount charged was on 4 Totes. Their weigh scale said there was 280 gallons in each 275 Gallon IBC tote, which is impossible. Disputed 3 times with documentation they ignored and denied each time.

Y'all better be careful out here on the highway because trucks beginning with the number 29 and 27 will dam near run you off the road just to get over and pass you when it's not even their lane to pass in so yall be careful for these dumazzes! Next time, my dash cam will make sure that I pick up an accident caused by your company FROM THEIR RECKLESSNESS 💯

When I got my load. It had something fall on it. Bent over 1000 dollars worth of damage. Dothan al office told me they have already took pictures and sent it in. the code they gave me was the driver code. They lied and said it was the code to my report. When I called siai office to get help.they told me that there was nothing wrong with my load.

I wouldnt even give this company a 1. The driver was very rude. And threatened to drop our pallets in the middle of the road. I know most truckers have a fowl mouth but most would watch what they say around children. Joshua Mears did not care that my granddaughter was there. (Using the "f" word every other word out of his mouth) If he cant drive a truck he needs to find another job! We have brought 37 foot trailer with a truck and no issues.