customerBurl W.
lnstaller lead me to believe he was…
lnstaller lead me to believe he was doing an upgrade on my existing service. I mentioned I had just renewed my contract for 5 years. He said that didn't matter, They are contacting me about not receiving input from my base.
Response from Safe Home DirectDec 13, 2022
Thank you for taking the time to share such a review about your recent experience with your partners. We are disheartened to hear that many elements of your experience were disappointing. We will have our customer experience group reach out.

