RuutRuut is a digital coach that develops recovery and running skills based on metrics. We teach athletes—and those who want to become athletes—to make daily decisions: whether to train or recover, manage fatigue, and progress sustainably.Our mission is to improve the stability of athletic performance and the quality of recovery through clear daily actions and personalized running plans that reduce discomfort and the risk of injury. 🏃♂️📈
Ruut (ruutlabs.com) has 1,249 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Outdoor & Winter Sports · North Miami Beach, Florida
Excellent
Outdoor & Winter Sports · Jackson, New Hampshire
Excellent
Outdoor & Winter Sports · Los Angeles, California
Excellent
Outdoor & Winter Sports
Excellent
1,249 approved reviews, newest moderated first
Maurie A.
Getting the result i was after, many thanks.
Response from RuutJul 16, 2026
Hello Maurie, Thank you for your wonderful review! We're delighted to hear you got the result you were looking for. Thank you for your trust in us and for allowing Ruut to support your well-being. We are here anytime you need us! Warm regards, The Ruut Team
James B.
I tried to cancel by email and it took another month and another payment
Response from RuutJul 16, 2026
Hi James, Thank you for taking the time to share your feedback. We're sorry to hear about your experience and understand how frustrating this situation must have been. We can confirm that your subscription has been cancelled. Your case has also been escalated to our support team, who are currently reviewing the charges and your refund request. They will get back to you as soon as possible with an update. Thank you for your patience while we work to resolve this matter. Best regards, The Ruut Team
Jason P.
My CSR addressed my concern and resolved my complaint in a professional manner.
Response from RuutJul 16, 2026
Hello Jason, We are so happy to hear that you had a positive experience with our customer support. It is always a pleasure to see that our efforts make a difference. Thank you for being part of the Ruut community! Warm regards, The Ruut Team
Carey
The staff that helped me after I felt that Ruut was trying to take advantage of me when I emailed were very helpful. I believe that Ruut need to be more upfront about the additional costs when you first make a purchase. You shouldn’t buy a product, download the required app and then be asked for more money.
Response from RuutJul 16, 2026
Hi Carey, Thank you for taking the time to share your feedback. We're truly sorry to hear that your initial experience left you feeling frustrated and disappointed. At the same time, we're very glad our support team was able to help and make things better. We sincerely appreciate your comments and understand the importance of being as clear and transparent as possible from the very beginning. Your feedback is valuable to us and will be shared with the relevant team as we continue to improve our service. Warm wishes, The Ruut Team
Glen.n
Customer-positive approach. Refund.
Response from RuutJul 15, 2026
Hello Gien, Thank you so much for your kind review! We're glad to hear that you had a positive experience with our team. We always strive to provide a customer-focused approach and ensure that every request is handled with care and understanding. Best regards, The Ruut Team
john
Rapid response. Took care of my subscription issue.
Response from RuutJul 15, 2026
Hello John, Thank you so much for your kind review! We're delighted to hear that our team was able to respond quickly and resolve your subscription issue. Providing fast and effective support is always our goal, and we're glad we could help. Warm regards, The Ruut Team
Beth A.
My issue was quickly resolved through ruut support. All good.
Response from RuutJul 15, 2026
Hello Beth, Thank you so much for your kind review! We're delighted to hear that you had a positive experience with our support team. Providing prompt, helpful, and friendly assistance is always our goal, and we're glad we could meet your expectations. Kind regards, The Ruut Team
Karen
I’m editing my review bc on 7/11 they said they were cancelling my subscription, but on 7/14 they took another payment out
Response from RuutJul 15, 2026
Hello Karen, Thank you so much for your kind review! We're delighted to hear that our team responded promptly and that you found our support kind and appropriate. Providing timely, helpful assistance is very important to us, and we're glad we could meet your expectations. Best regards, The Ruut Team