Ima A.
Timely & terrific customer service
Easy, fun sign up process. A tricky request sent in to support, whoever answered it absolutely understood the assignment. In a world of AI bot replies I could have received anything back but someone who could think in human, and read between the lines, replied and actioned my request. Cancellation & refund, done! I will be joining again soon. Very impressed with the process so far A+++
Response from RuutOct 20, 2026
Hello Ima, Thank you so much for your lovely feedback! We’re delighted to hear that you had a smooth sign-up experience and that our support team was able to understand your request and find the right solution. We’re happy we could make the cancellation and refund process hassle-free, and we look forward to welcoming you back whenever you’re ready! Warm wishes, The Ruut Team