RuutRuut is a digital coach that develops recovery and running skills based on metrics. We teach athletes—and those who want to become athletes—to make daily decisions: whether to train or recover, manage fatigue, and progress sustainably.Our mission is to improve the stability of athletic performance and the quality of recovery through clear daily actions and personalized running plans that reduce discomfort and the risk of injury. 🏃♂️📈
Ruut (ruutlabs.com) has 1,249 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Outdoor & Winter Sports · North Miami Beach, Florida
Excellent
Outdoor & Winter Sports · Jackson, New Hampshire
Excellent
Outdoor & Winter Sports · Los Angeles, California
Excellent
Outdoor & Winter Sports
Excellent
1,249 approved reviews, newest moderated first
Mr Sean K.
Quick resolution of my query. Nice staff to deal with.
Response from RuutJul 21, 2026
Hello Sean, It is wonderful to hear that our support team made a difference for you! We are dedicated to providing care and clarity every step of the way. Thank you for being such an important part of the Ruut community. With appreciation, The Ruut Team
Millzz
Excellent customer service. I had an issue with my subscription which was resolved quickly. Thank you
Response from RuutJul 20, 2026
Hello, We are thrilled to know our support team was able to help you! Your kind words truly mean a lot to us. Thank you for being a valued part of the Ruut community — we are always here for you. Warm regards, The Ruut Team
LuisaJ
Easy workout schedule to follow. Thank you!
Response from RuutJul 18, 2026
Hello Luisa, We are delighted that you are enjoying your personalized plan! Our goal is to support your recovery path with tools that truly empower you, and your review tells us we are on the right track. With appreciation, The Ruut Team
Scottie G.
I cancelled my account with lots of notice when I found out how expensive it actually is every month. They have continued to charge my account. They responded on here after I wrote it. I now have a refund.
Response from RuutJul 18, 2026
Hi Scottie, Thank you for taking the time to share your thoughts about Ruut. We truly value your feedback and understand your concerns regarding the service. We would love to look into this and assist you further. However, because your contact information wasn't provided with your review, we are currently unable to locate your account to investigate the situation. Could you please provide your registration email or contact details here on Trustpilot so we can find your account and work towards a resolution for you? If you have any questions or need anything else in the meantime, please don't hesitate to reach out to us directly at [email protected]. We're always here to help! Warm regards, The Ruut Team
sfv
kurzes nicht zu überforderndes workout für einen veginner
Response from RuutJul 18, 2026
Hello Flavia, Thank you so much for your kind words—we are really happy to hear you are enjoying the courses so far! We are excited to continue this journey with you and hope Ruut keeps meeting (or exceeding!) your expectations for better sleep and recovery. If there is anything you need along the way, we are always here to help. Warm wishes, The Ruut Team
Krishna G.
Excellent customer service by Diana - kept it short and simple but she was also very understanding.
Response from RuutJul 17, 2026
Hello Krishna, Thank you for your kind feedback! We’re delighted to hear that you had an excellent support experience. It’s wonderful to know that our team was able to keep things clear and simple while also being understanding throughout your experience. Thank you for growing with Ruut! Best regards, The Ruut Team
Helen G.
Proactive and considerate Thank you
Response from RuutJul 16, 2026
Hello Helen, Thank you for your feedback! It is our goal to offer a helpful, professional, and compassionate support experience, and we are so happy to hear that it came through for you. Thank you for growing with Ruut! Warm regards, The Ruut Team
KRISTOFFER
Total scam, can’t log in, the reset password function dob’t work, no response from the help center. I can’t use the app now because of lobg lasting illness, so they are stealing money from a sick man. I have to renew my credit card to stop the problem wich is terrible. To ruutlabs: No i can’t because trustpilot don’t allow emailadresses in the comment field, but open to other solutions. I’ve sendt 8 mails to your support innbox, maybe you can start there: search tag: «kristofferle» So no. Based om my experience you are not there for help… yet…
Response from RuutJul 16, 2026
Hi Kristoffer, Thank you for taking the time to share your thoughts about Ruut. We truly value your feedback and understand your concerns regarding the service. We would love to look into this and assist you further. However, because your contact information wasn't provided with your review, we are currently unable to locate your account to investigate the situation. Could you please provide your registration email or contact details here on Trustpilot so we can find your account and work towards a resolution for you? If you have any questions or need anything else in the meantime, please don't hesitate to reach out to us directly at [email protected]. We're always here to help! Warm regards, The Ruut Team