FRANCISCO C.
Above and beyond - Excellent Customer Service
I like my first door so much I bought a 2nd one for my other coop. I contacted the company to inform them that I was not pleased that the newer version of this door does not have a physical button. They informed me that the they no longer make a door with the physical button as everything is controlled via your phone. Their customer service department went the extra mile to make things right. They tried to find me a door with the button. They tried very hard to find me the first version of the door with the button. Since that version is no longer in production, they offered me a refund to make things right. This is what I call "above and beyond". This company will treat you right and their products are great. I highly recommend Run-Chicken for all your poultry doors, feeders, etc. They are a great company.
Response from Run-ChickenAug 11, 2025
Thank you so much for your wonderful review. We truly appreciate your loyalty in purchasing a second door and your kind words about our efforts to help you. We wish you and your flock all the best! 🐓




