James G.
I received the unit and it doesn’t…
I received the unit and it doesn’t function properly!
Response from Run-ChickenDec 15, 2025
Hi, could you please write a message explaining your issue to [email protected] and we will help you!

RUN-CHICKEN is a young and passion-driven startup, established in 2018 by an engineer with a vision. This technology-driven company focuses its production mainly in the development, design, and creation of utility products. Its vision for the future is to develop advanced technology in the energy field and impact all areas of science. Being a developing company, we are challenged every day to look beyond what already exists. RUN-CHICKEN utilizes the power of innovation in the process of creating a better human experience. And with that perspective in mind, we started creating and selling Run-Chicken Automatic Coop Doors. The Model T12 was our first product. Then, after a lot of customer feedback, we created the Model T40—a number-one seller on Amazon and RUN-CHICKEN’s website. This drove us to produce an even better product. With the help of our customers’ feedback and valuable information, we now present the new and improved Model T50. Along the journey of building and developing the RUN-CHICKEN brand, our team has grown into a team of many. We are all truly grateful for customers purchasing and using our products, and we hope that you will enjoy them for a long time. WE LOVE INNOVATION, WE LOVE IDEAS, AND WE LOVE YOU GROWING WITH US!
Run-Chicken (run-chicken.com) has 1,746 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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1,746 approved reviews, newest moderated first
James G.
I received the unit and it doesn’t function properly!
Response from Run-ChickenDec 15, 2025
Hi, could you please write a message explaining your issue to [email protected] and we will help you!
T. O.
I really, really love their products! The instructions for installation however are challenging. The parts should be labeled with letters or some kind of identification. Customer support was extremely frustrating because I could never speak to a human and was repeatedly asked by email to send a picture and my questions were not being addressed. 24-7 customer support gave me the impression I would be able to get help right a way, but that was not te case. Again, the products are wonderful, and I will most likely continue using the products. I just wish the support was really there.
Response from Run-ChickenDec 15, 2025
Hi, thank you so much for your feedback! We’re constantly working to improve our customer support. In the future, feel free to send us your phone number via email or DM, and we’ll be happy to give you a call back. We really appreciate your input and look forward to assisting you!
Judy L.
So far so good. Just disappointed that it's not WiFi ready, only Bluetooth
Response from Run-ChickenDec 15, 2025
Thank you for your feedback!
Waqas B.
very good expairnce
Response from Run-ChickenDec 15, 2025
Thank you!
Chris S.
Door is working great ! So glad we purchased your item.
Response from Run-ChickenDec 15, 2025
Thank you!
Nicole
FAst delivery. Works great! My chickens love it! And I have so much peace of mind. Would highly recommend.
Response from Run-ChickenDec 15, 2025
Thank you!
Mark C.
This door is designed for warmer climates. When it gets cold the door frosts up and prevents the door from sliding.
Response from Run-ChickenDec 15, 2025
Hi, if you are having issues with the frozen door, please write a message to our e-mail [email protected] and we will help you!
jeremy S.
The range is less than desirable for Bluetooth device. Well packaged and well built. Although had to take Iit apart cause pull tab left piece in battery tray keeping it from powering on.
Response from Run-ChickenDec 15, 2025
Thank you for your feedback! We’re glad to hear that you found the door well-packaged and well-built. We’re sorry for the inconvenience you experienced with the pull tab in the battery tray and the Bluetooth range. Your input is very helpful, and we’ll use it to continue improving our product and user experience. If you have any further questions or need assistance, please don’t hesitate to reach out.