Danny D.
I’m sorry I missed my appointment today…
I’m sorry I missed my appointment today my therapist is amazing helping me everyday dog emergency this morning missed Mr 3 pm appointment

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Rula (rula.com) has 4,972 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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4,972 approved reviews, newest moderated first
Danny D.
I’m sorry I missed my appointment today my therapist is amazing helping me everyday dog emergency this morning missed Mr 3 pm appointment
Ronald
I don't understand all these reviews. I found them to be highly bureaucratic, and not at all client centered. For example, they scheduled appointments for me without consulting me. Then I have to go cancel them. If not, they will charge me $99. What if I was not around to get the alert? Go elsewhere.
Response from RulaMay 14, 2026
We are always working to improve our patient experience at Rula; however, because of privacy regulations, we cannot discuss any specifics in this forum. We would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. Please provide us with the email address and full name linked to your account (you’ll receive a separate email from Trustpilot where you can provide this), and we’ll follow up with you directly.
Ms. F.
I’ve had a really positive experience with Rula so far. The scheduling process was simple, fast, and easy to navigate, which made finding a therapist feel a lot less overwhelming. I appreciated how quickly I was able to match with someone who fit my needs and availability. The platform itself is user-friendly, and appointment reminders helped me stay organized and consistent with my sessions. One thing I truly value is how convenient and accessible everything feels, especially for someone balancing a busy schedule and everyday life. Overall, Rula made starting therapy feel comfortable and stress-free. I would definitely recommend their services to anyone looking for an easier, supportive way to connect with mental health care.
Karen D.
Great providers, easy to book appointments, messaging my providers is simple, takes many insurance plans, and offers telehealth. o
Rob W.
Easy to communicate via the portal. Schedule views and messages from my therapist.
Elsa C.
Working in helping me get better with my mental health.
Chris H.
Dr Moore-Langston and her RN team are dynamite providers who treat me with respect, address all my needs, and play active parts in my treatment. Can’t recommend Rula enough!
APS
A Convenient and Comprehensive Avenue, Rula makes receiving therapy online a possibility that isn't too scary. I really appreciate this service!