Karie T.
My therapist is awesome
My therapist is awesome. She has helped me through the death of my dad and my sister. I was able to talk freely due to the compassion and empathy she has.

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Rula (rula.com) has 4,972 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Claim this listingMental Health · Newark, Delaware
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Mental Health · New York, New York
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Mental Health
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4,972 approved reviews, newest moderated first
Karie T.
My therapist is awesome. She has helped me through the death of my dad and my sister. I was able to talk freely due to the compassion and empathy she has.
Reynaldo R.
Good app to get help
Donna P.
Good information regarding counselors. I felt the counselor and I had a good rapport.
Amber D.
So far I am enjoying my experience using Rula.com The website has been easy to navigate whether that be scheduling, or finding a provider, or submitting my insurance.
Patricia K.
Lisa Perry is great! She has really helped me!
Rose C.
My therapist is wonderful and easy to talk to.
Carleen S.
Heidi listens and gives affective feedback based on her assessment of the situation. She has a soft disposition and checks in to make it known our session is a safe place. When she gives feedback it is given as an observation of a pattern or theme then she gives you strategies to work on until the next session.
Zarina R.
The absolute worst for people who live in areas were the weather is bad. I switched from better help which was an absolute mistake.. I missed my first session since using them for months now. We had a bad storm and the power went out for a couple hours which caused me to not be able to log on. Mind you first appointment this happens to. And what do you know? No one time courtesy no nothing. $150 are you Kidding me???? Then with no information as to wear the the other 150$ came from so now I have a balance of 260$ ? Yall can kiss it. This is the reason why suicide rates are so high. No one is here for help. All they want is your money just like everything else in America. I hate America and this reminds me why. Closing my accounts and no longer using this serivce. At least with better help it was $15 that’s affordable not no $150 for missing a 30 min session are you serious?
Response from RulaJun 17, 2026
We are always working to improve our patient experience at Rula; however, because of privacy regulations, we cannot discuss any specifics in this forum. We would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. Please provide us with the email address and full name linked to your account (you’ll receive a separate email from Trustpilot where you can provide this), and we’ll follow up with you directly.