Joshua Z.
Don't waste your time
Don't waste your time Rula's big marketing and advertising push is that it is very easy to get signed up. It isn't. I reccommend contacting your insurance and going through them, because as much of a nightmare that is, Rula isn't any easier. I chose a therapist, did there whole intake process, set appt. Therapist canceled. No option to rebook, deleted from past appointments and care providers. Now I need to go through the whole process again. What a waste of time. Just contact your insurance. It cuts out thai needless middleman Rula.
Response from RulaJul 6, 2026
We are always working to improve our patient experience at Rula but we occasionally fall short. Because of privacy regulations, we cannot discuss any specifics in this forum. We would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. Please provide us with the email address and full name linked to your account (you’ll receive a separate email from Trustpilot where you can provide this), and we’ll follow up with you directly.



