RulaOur mission is to make mental healthcare work for everyone.
Rula (rula.com) has 4,972 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Claim this listingMental Health · Newark, Delaware
Excellent
Mental Health · Lancaster, California
Excellent
Mental Health · New York, New York
Excellent
Mental Health
Excellent
4,972 approved reviews, newest moderated first
Sheyda T.
After several months of sessions with my Rula therapist, I have genuinely felt so listened to and understood and happy with each of my experiences. I have adored my therapist, and feel she helps me understand myself better and how to look at things from a different angle. I remember things she has reminded me in our sessions in my day-to-day life which has made living generally less stressful. I am very grateful.
Cmichelle W.
Easy process to schedule an appointment.
Tina D.
The marriage therapist we are working with is wonderful. We feel comfortable sharing very private matters with him. He’s neutral and listens to both side of the conversation. Keeps things light hearted and yet gets down to addressing the difficult issues at hand. I’m so thankful that we found him! He’s experienced yet compassionate and wraps up each session with “homework” for us to work on and/or illustrates instructions on white board.
Luis M.
The overall experience, feels like my counselor understands and is helpful.
Georgette T.
Rula had made it so easy to stay organized, with its reminders and updates I don’t forget even if I don’t add it to my own personal calendar. It’s like a personal assistant I didn’t know I had!
K T.
Customer service is excellent. The site is very user friendly. Easy to navigate. Booking process is simple. The client portal interface is clean and easy to use.
shane G.
What a completely useless site. I tried to use it to procure both a psychiatric provider as well as a psychotheraphy provider. The psychiatric one, I had one appointment, but that first appointment is essentially an intake. So, nothing of value to me was accomplished. Then there was no follow-up or future appointment set ever. I was just completely left hanging. I was never able to get a psychotherapy appointment. I got on call asking me if I was going to join a session that was apparently already 20 minutes in. An appointment I never made and was completely unaware of. Then they tried to charge me for it. After a sternly worded phone call they did agree with me and refunded the money.
Response from RulaJul 16, 2026
We are always working to improve our patient experience at Rula but we occasionally fall short. Because of privacy regulations, we cannot discuss any specifics in this forum. We would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. Please provide us with the email address and full name linked to your account (you’ll receive a separate email from Trustpilot where you can provide this), and we’ll follow up with you directly.
alex K.
I've never been the one to open up to people, but talking to Sandra is helping a lot in my issues