RulaReviews of rula.com

I've just started my therapy journey and I appreciate the list of therapist provided in the app. I spent much time reading the therapists bios before choosing the best person I feel is a good fit for me. I've only had one session and so far I am pleased. Although therapy isn't easy, I look forward to my next session and progressing in this healing journey!

New to Rula. Still learning the ropes. A better understanding of how the process works would be helpful

I cannot recommend Rula based on my experience. From the very beginning, my care has been plagued by scheduling failures and a complete lack of continuity. My first psychiatrist had a confirmed appointment with me. I received confirmation, but the provider never showed up. When I called the office, I was told there was no appointment in their system, despite the confirmation I had received. After that experience, I selected a different psychiatrist. I met with her twice and believed things were finally on track. Today was supposed to be my third appointment. I received an appointment reminder, completed the required paperwork beforehand, and logged in on time. She never showed up. When I contacted Rula, I was told she was no longer with the company. Yet their system still sent me appointment reminders and pre-appointment paperwork, allowing me to sit and wait for an appointment that was never going to happen. What disappointed me most was Rula's response. There was no meaningful apology, no empathy for the disruption to my care, and no sense of urgency about ensuring continuity of treatment. As a patient who relies on medication management, being left without a provider is not a minor inconvenience. I understand that providers leave organizations. What I do not understand is failing to notify patients, allowing appointments to remain on the schedule, and then offering such an indifferent response when patients are understandably upset. After two no-show experiences with two different psychiatrists through Rula, I have lost confidence in their ability to provide reliable psychiatric care. As a result, I have given up on Psychiatry, as a whole, and will get my prescriptions filled through my GP. Rula is a joke. I 1000% stand by my review of Rula. A few people have reached out to apologize, but it's much too late for that. They will NOT change my narrative or my experience and have ZERO faith or trust in this company. Please STOP contacting me, period. I have already moved on, and my prescriptions were renewed by my GP yesterday, and she will be handling my medication management from here on out.

My therapist is awesome! My psychiatrist is great! Great experience all around. I refused this type of treatment for decades. Glad I finally found them and reached out for the help I needed.

Rula offers the convenience of telehealth mental wellness care (remote) along with helpful, empathetic professionally trained therapists.

I been having my phone sessions with Jessica Hernandez and she’s been very helpful, patient friendly , She’s been listening to me and talking to her has been very helpful to me.

So far the experience has been great. On the very first visit, I felt comfortable with my therapist. The access to the virtual meeting was a breeze!

Jerry, my therapist was absolutely amazing. From day, one he listened, even through my crying, answered thoughtfully, gave me words of strength and help me step-by-step. It was as if he knew me. The calling intake person on the other hand was awful and made me feel like I was nothing. She told me “therapy would not help my situation.” overall Jerry was very personable knowledgeable and just amazing. He deserves a medal.