Rustina W.
Great and easy to use and already like…
Great and easy to use and already like my therapist that I chose better than life health

Our mission is to make mental healthcare work for everyone.
Rula (rula.com) has 4,972 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingMental Health · Newark, Delaware
Excellent

Mental Health · Lancaster, California
Excellent

Mental Health · New York, New York
Excellent

Mental Health
Excellent
4,972 approved reviews, newest moderated first
Rustina W.
Great and easy to use and already like my therapist that I chose better than life health
Erica M.
The therapist I was matched with is AMAZING! She always so calming, but doesn’t hesitate to be funny when the moment provides it. She has always made me feel seen and heard. I look forward to meeting with her each week. Booking my sessions or rescheduling is always handled easily online. She is quick to respond and is always willing to accommodate for me. I can’t recommend Erin enough.
Derek
The website is well made and helped me navigate through the process quickly. I was able to easily schedule appointments. The appointment was great and I felt like the therapist really listened and had great insight.
Janet B.
Easy to set up. Great choice of providers.
Benj A.
After booking my 3rd cancelled appointment, I don't think I can set any appointment. And the cancellation is often nead the appointment date. I get a consistent message like the provider cannot take the appointment at this time. And it recommends me to find another doctor, or schedule. After doing this 3 times, where some appointments are like 1 to 2 weeks out, just to find out it gets cancelled a day or 2 before the appointment, that's it, it feels like the database is useless. Maybe some of the doctors should not be listed in there but they are just to find out they cannot accept anyone.
Response from RulaAug 3, 2026
We are always working to improve our patient experience at Rula but we occasionally fall short. Because of privacy regulations, we cannot discuss any specifics in this forum. We would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. Please provide us with the email address and full name linked to your account (you’ll receive a separate email from Trustpilot where you can provide this), and we’ll follow up with you directly.
Tonja J.
Great my family is happy. They see improvement in my emotional health
Vanesa Z.
It was my first intake appointment and I learned more in this appointment that I have in many other types of therapy. Learning about my nervous system and how to understand myself more. I cant wait for the next session!
Elizabeth S.
I have had a great experience. Seeking therapy has greatly improved my life. My therapist is professional, friendly and I always look forward to our visits. I juggle a very busy schedule and I have always let that be an excuse for me to not seek the help I needed. Since finding Rula, I'm able to book appointments around times that are convenient for me and I'm managing my schedule better. I recommend Rula to everyone when I speak about my therapy experience.